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  1. #1

    red flag trying to send email using tools > send email - get error

    help!

    trying to send out presidents day sale to our customers using tools > send email... after I hit send meial it says:

    Email Error: Could not instantiate mail function. Please check Admin->Configuration->Email Options->Email Transport.

    So I went there and it is set up to PHP, send emails true

    shouldn't it just send email?

    do I need to set it up to SMTP instead and enter in my email send info? I would rather not have to do that, I think it should just have sent, please help, this is time critical.

    thanks~
    MonkFunk Music Community
    Free Music Website

  2. #2
    Join Date
    Jan 2009
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    Default Re: trying to send email using tools > send email - get error

    did you ever find the answer to this problem??

    I am having the same issue.

    I was told that my host was the issue but after switching to another host that was suppose to be "Zen Cart Friendly" I still have no email.

    Any help would be great...

    Thanks

    Roger
    H2River

  3. #3
    Join Date
    Dec 2009
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    Default Re: trying to send email using tools > send email - get error

    I have the same issue. What is the solution?

  4. #4
    Join Date
    Nov 2007
    Location
    Woodbine, Georgia, United States
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    Default Re: trying to send email using tools > send email - get error

    You webhost can better advise you on the correct transport method, but you might try "sendmail"

    ~Melanie
    PRO-Webs, Inc. :: Recent Zen Cart Projects :: Zen Cart SEO – 12 Steps to Success
    **I answer questions in the forum, private messages are NOT answered. You are welcome to contact us via our website for professional engagements.

  5. #5
    Join Date
    Dec 2009
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    Default Re: trying to send email using tools > send email - get error

    I solved the issue by setting

    Emails must send from known domain? to NO

 

 

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