I just noticed a big problem with one of my orders from last month. The e-mail order confirmation shows that the order went through fine but when search my Paypal transactions, I don't see any payment from the customer. Nothing. Not even a failed payment.
How is this even possible? I thought the Paypal payment had to be made before ZC generated the order confirmation?
I've had quite a few instances where the opposite was happening (order confirmation not generated but Paypal goes through fine), but this if the first time the payment didn't show up while the confirmation says everything is paid.
Anyone else have the same problem? TIA.
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