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  1. #21
    Join Date
    Jan 2009
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    Default Re: (The shipping rate cannot be determined at this time):

    Linda,
    Will give that one a shot, and yes, I see your logic.
    Reply will be in the morning and I can't thank you enough.
    Regards,
    Mike

  2. #22
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    Default Re: (The shipping rate cannot be determined at this time):

    Linda,
    Seeting the International Zones to 00 did not fix the issue. I also (just for kicks) did the remove/re-install of Zone Rates. Still getting the same Shipping Rates (Shipping to ): $0.00 with only one product in the cart.

    I really do not know what to do at this point. Is there a mod that I need to take out and re-install? Start from scratch? (Please say on this one)

    Thanks again for your assistance Linda, I am completely dumbfounded by this.

    Regards,
    Mike

  3. #23
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
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    6

    Default Re: (The shipping rate cannot be determined at this time):

    I think I would have to look at your site and see how things are configured in your Zen Cart Admin and look at your database and code ...

    Something is moofy here that is not apparent from the things we have covered so far in this thread ...

    You could try a clean install in a test directory with a test database and just see if that works on your server ...

    If so, it might help you identify your issues ...

    Otherwise, you may need someone to take a peek at your site and determine what is really broken ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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  4. #24
    Join Date
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    Default Re: (The shipping rate cannot be determined at this time):

    I feel the same way Linda. Would you like to speak about taking a look? I am all for it if you are.
    Regards,
    Mike

  5. #25
    Join Date
    Mar 2009
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    Default Re: (The shipping rate cannot be determined at this time):

    hi did you guys ever figure out the problem? i just got my site up and im running into the exact same problem. i do have a custom template with a few mods. my zones are rates:

    Calculation Method
    Weight

    Tax Class
    Taxable Goods

    Tax Basis
    Store

    Sort Order
    0

    Skip Countries, use a comma separated list of the two character ISO country codes


    Zone 1 Countries
    US

    Zone 1 Shipping Table
    1:5.00,2:10.00,3:15.00,4:20.00,5:25.00,6:28.00

    Zone 1 Handling Fee
    0

    Zone 2 Countries
    CA

    Zone 2 Shipping Table
    .5:5.00,1:7.00,2:15.00,3:18.00,4:23.00,5:28.00,6:31.00

    Zone 2 Handling Fee
    0

    Zone 3 Countries


    Zone 3 Shipping Table


    Zone 3 Handling Fee
    0


    any help would be great.

  6. #26
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: (The shipping rate cannot be determined at this time):

    This is an old thread with lots of issues discussed ...

    What are your "exact same problems" that you are experiencing?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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  7. #27
    Join Date
    Mar 2009
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    Default Re: (The shipping rate cannot be determined at this time):

    oh im sorry i wasnt more specific. i have zen 1.3.8 with, a custom template , and a few add on mods but no shipping ones. im using table rate by wieght. so when i checkout, it says "zone rate (The shipping rate cannot be determined at this time). but the radio button for shipping option is checked. when i confirm order it does not charge for shiping. i used a different zip code fom my shipping and package zip.

    Calculation Method
    Weight

    Tax Class
    Taxable Goods

    Tax Basis
    Store

    Sort Order
    0

    Skip Countries, use a comma separated list of the two character ISO country codes


    Zone 1 Countries
    US

    Zone 1 Shipping Table
    1:5.00,2:10.00,3:15.00,4:20.00,5:25.00,6:28.00

    Zone 1 Handling Fee
    0

    Zone 2 Countries
    CA

    Zone 2 Shipping Table
    .5:5.00,1:7.00,2:15.00,3:18.00,4:23.00,5:28.00,6:31.00

    Zone 2 Handling Fee
    0

    Zone 3 Countries


    Zone 3 Shipping Table


    Zone 3 Handling Fee
    0

  8. #28
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: (The shipping rate cannot be determined at this time):

    What weight are you shipping?

    What are all of your settings in the Configuration ... Shipping/Packaging?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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  9. #29
    Join Date
    Mar 2009
    Posts
    20
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    Default Re: (The shipping rate cannot be determined at this time):

    to u.s
    0 - 1lb = $5
    1 - 2lb = $10
    2 - 3lb = $15
    3 - 4lb = $20
    4 - 5lb = $25


    to canada
    0 - .5 lb $5
    .5 - 1lb $8
    1 - 2lb $15
    2 - 3lb $18
    3 - 4lb $23
    4 - 5 lb $28
    5 - UP FREE

    my shipping and package is:

    Country of Origin - United States
    Postal Code - 94015
    Enter the Maximum Package Weight you will ship - 50
    Package Tare Small to Medium - added percentage:weight - 0
    Larger packages - added packaging percentage:weight - 0
    Display Number of Boxes and Weight Status - 0
    Order Free Shipping 0 Weight Status - 0
    Shipping Estimator Display Settings for Shopping Cart - 1
    Display Order Comments on Admin Invoice - 1
    Display Order Comments on Admin Packing Slip - 1

  10. #30
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
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    Plugin Contributions
    6

    Default Re: (The shipping rate cannot be determined at this time):

    Just to be consistent with the correct code, set these to:
    Package Tare Small to Medium - added percentage:weight - 0:0
    Larger packages - added packaging percentage:weight - 0:0
    IF you want free on the last one, set it as:
    10000:00

    Otherwise you get that the rate cannot be computed ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 
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