I posted below issue in the bug forum but received no answer.
Could anyone here help?

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The following define in password_forgotten.php is formatted for text emails.

PHP Code:
define('EMAIL_PASSWORD_REMINDER_BODY', 'A new password was requested from ' . $_SERVER['REMOTE_ADDR']  . '.' . "\n\n" . 'Your new password to \'' . STORE_NAME . '\' is:' . "\n\n" . '   %s' . "\n\nAfter you have logged in using the new password, you may change it by going to the 'My Account' area."); 
In html emails, the information is displayed in a single paragraph.

Changing it to
PHP Code:
define('EMAIL_PASSWORD_REMINDER_BODY', 'A new password was requested from ' . $_SERVER['REMOTE_ADDR']  . '.' . "<br /><br />" . 'Your new password to \'' . STORE_NAME . '\' is:' . '   %s' . "<br /><br />After you have logged in using the new password, you may change it by going to the 'My Account' area."); 
works for html, but now it is not properly displayed in text emails.

Any suggestions for fixes would be appreciated,

Susan