ozpost shipping module

[robbie269]

Assuming you now have the files that you are supposed to have (a modified copy and a _restore copy of each of these) this particular warning/error can be safely ignored.

Just to confirm, yes I do have a modified copy and a _restore copy of each file.

[lucidlee]

Rod
I've just received a note from a would be customer claiming that my site isn't offering any shipping options. On trying it with my own test account I'm now getting this message at stage 1 of the checkout:

Not Available At This Time

Sorry, we are not shipping to your region at this time.

I'm at a loss to know where this change in behaviour has come from as I spend very little time maintaining the site these days.

When I visited the admin side Ozpost updated itself to v3.3.2 but this issue persists. Can you advise if this notice is part of Ozpost or should I be looking elsewhere to resolve it?

[RodG]

I'm now getting this message at stage 1 of the checkout:
"Sorry, we are not shipping to your region at this time"
<snip>
When I visited the admin side Ozpost updated itself to v3.3.2 but this issue persists. Can you advise if this notice is part of Ozpost or should I be looking elsewhere to resolve it?

It's NOT part of Ozpost, so you probably need to be looking elsewhere.

It doesn't hurt to remove/install the ozpost module to ensure the database and files are in sync though. Your settings will remain intact.

Cheers
Rod

[antnest]

Rod can you help me find where to do this please? I'm getting the same error The service Sea Mail for NEW ZEALAND does not accept parcels over 20kg. )

Oops I didnt quote original message....you were saying to "turn off error messages"

Also would it be easy for me to update to your ozpost module? By the looks of it i'm using something else (ozzy post) that was set up for me years ago.

Thanks in advance

http://www.antmanhelmetdesign.com/store/

[RodG]

Rod can you help me find where to do this please? I'm getting the same error The service Sea Mail for NEW ZEALAND does not accept parcels over 20kg. )

Oops I didnt quote original message....you were saying to "turn off error messages"

The early versions of ozpost don't have the option to turn these messages off, and this particular error message is now being suppressed by the ozpost servers (which means that whatever module you are using, it is still connecting to the old drc.edeliver servers, which were to be turned off earlier this year (but they had a reprieve because a lot of merchants weren't ready for it).

Also would it be easy for me to update to your ozpost module?

The ozpost module installs are getting easier all the the time (with only two files to install/copy to the server there's not a lot that can go wrong).

After the initial install of ozpost V3.x.x further upgrades are either fully automatic (V3.3.0 -> V3.3.2), or invoked via a single keypress (V3.3.3 and above).

Cheers
Rod

[gmturner]

Hi Rod, i upgraded to zen cart V1.5 with fresh install about 6months ago and ever since ozpost has been doing something wierd where it works out postage fine but it wont show what type of postage it was from admin area or on the order summary that is sent to customer and admin.

In the email it shows as:


Sub-Total: $171.00
( ): $10.85
GST: $15.55
Total: $181.85

in admin area is shows like this:



any idea what i may have done wrong?

[RodG]

Hi Rod, i upgraded to zen cart V1.5 with fresh install about 6months ago and ever since ozpost has been doing something wierd where it works out postage fine but it wont show what type of postage it was from admin area or on the order summary that is sent to customer and admin.

any idea what i may have done wrong?

I've not experienced this symptom before.

What version of ozpost are you using? The most current is V3.3.5.

My suggestion would be to update to this version and see if the problem resolves itself.

Cheers
Rod

Ps. The latest version has only just been uploaded to the zencart site and will take a few days for it to be made available. You can d/load the latest version at any time from http://ozpost.net.au/downloads/

[gmturner]

Im using 3.3.4 and its set to auto-update but doesnt seem to want to jump up to 3.3.5 when i force a re-install/update.

It only seems to happen on paypal express checkout from what i can tell. Direct deposit seems to work fine.

I just tried doing a paypal express checkout and i bought a item worth $4.50 and it takes you to the paypal thing and gets you to log in etc and tell you its going to charge you $4.50 and you press continue and then it takes you back to my site and then adds postage on, but doesnt give you a option of which one you want to pick. It just auto-selects cheapest?

When i do re-install it says:
The file (/home/countr18/public_html/*adminareaname*/includes/languages/english/product.php) has already been modified. This alert can be ignored
The file (/home/countr18/public_html/*adminareaname*/includes/modules/update_product.php) has already been modified. This alert can be ignored
The file (/home/countr18/public_html/*adminareaname*/includes/modules/product/collect_info.php) has already been modified. This alert can be ignored

The bottom 2 appear to be changed for ceon uri mapping, the top one im not sure. is this a issue that may be causing it?

Ill re-install with 3.3.5 in a minute and see how she goes.

[RodG]

Im using 3.3.4
It only seems to happen on paypal express checkout from what i can tell. Direct deposit seems to work fine.

In other words you have been having this exact same problem since about the start of the V3.x.x series and possibly before?

and its set to auto-update but doesnt seem to want to jump up to 3.3.5 when i force a re-install/update.

"Doesn't seem to" doesn't really rell me a lot. :-(

I just tried doing a paypal express checkout and i bought a item worth $4.50 and it takes you to the paypal thing and gets you to log in etc and tell you its going to charge you $4.50 and you press continue and then it takes you back to my site and then adds postage on, but doesnt give you a option of which one you want to pick. It just auto-selects cheapest?

The way this works it outside the scope of anything ozpost (or any other shipping module) has any control over, so if this is a problem that only started occuring about 6 months ago it will be caused by a change in your paypal settings

Having said that, due to bad placement of a bit of javascript code in v3.3.3 there is a problem with PayPal checkout in that it'll only produce a blank screen and not even go to the PayPal site. This was fixed in V3.3.4

When i do re-install it says:
The file (/home/countr18/public_html/*adminareaname*/includes/languages/english/product.php) has already been modified. This alert can be ignored
The file (/home/countr18/public_html/*adminareaname*/includes/modules/update_product.php) has already been modified. This alert can be ignored
The file (/home/countr18/public_html/*adminareaname*/includes/modules/product/collect_info.php) has already been modified. This alert can be ignored

These messages are generated by the ozpost installer code, and yes, they CAN be ignored. If you wish to get rid of these messages you will need to click the REMOVE button to uninstall ozpost, then re-replace these three files using the original files from the zencart distribution package, and finally, click the INSTALL button to re-install the ozpost module, which will then be able to perform the modifications needed. (The changes being exactly the same as the changes already made to the pre-modified files).

Although this may seem a bit odd/quirky, the reason for it is that up until V3.x.x. the initial installation of the ozpost module required that these 3 'core' files be replaced by the copies from the ozpost package. This has always been a source of problems because quite often they were not being replaced, or they were being placed into the wrong folders. They were also being re-replaced with the ZenCart upgrades, causing a loss of the ability to add or modify the product dimension data.
V3.x.x has taken a different approach in that these files no longer need to be replaced, but instead, the module will make a backup copy of them and perform the needed modifications during installation (and revert them back to the zencart originals upon removal). This makes installations a lot easier (just two files, plus the graphics) to upload to the server with no need to replace these core files.

The update code performs a check to see if these files have already been replaced, and if so, it generates the alerts, but makes no further changes to the files.

Ill re-install with 3.3.5 in a minute and see how she goes.

So, how'd it go?

Cheers
Rod

[gmturner]

In other words you have been having this exact same problem since about the start of the V3.x.x series and possibly before?

yeh it started i think as soon as i upgraded, so whatever version you were on 6months ago. Ive only now decided to address it.

"Doesn't seem to" doesn't really rell me a lot. :-(

Well i forced a upgrade and it upgraded to 3.3.4 yesterday, it would not upgrade to 3.3.5 automatically. I did this today manually by replacing the files.

The way this works it outside the scope of anything ozpost (or any other shipping module) has any control over, so if this is a problem that only started occuring about 6 months ago it will be caused by a change in your paypal settings

There are 4 ways you can pay for something in my store:
-Paypal express checkout(dont need to create account on my site, just sign into paypal. Is a new feature in 1.5 i believe) - this one has the issues.
-Normal paypal where you have to sign into my site and then select it - works fine.
-Direct bank deposit - works fine
-cheque/money order - works fine

So the issue i believe is restricted to paypal express and may possibly be linked to how it doesnt let you pick which method to ship with it just auto-picks the cheapest for you, this is where the problems start as seen here:

When you use one of the payment methods that work fine that shouldnt even be one of your logo's.. it should be text and this is where the problem seems to be, its trying to use the logo's instead of text and the logo's dont work in admin area or in emails so it just shows as nothing.

The update code performs a check to see if these files have already been replaced, and if so, it generates the alerts, but makes no further changes to the files.

So it senses that my files are changed and gives up? do i need to go in manually and put some of your code in in this case? what are some chunks of your code i can look for in these files to make sure auspost has installed itself correctly?


I think i found a small error in your INSTALL.txt

Installation: Copy the following files to your store (keeping the same folder hierarchy)
Required: includes/modules/ozpost.php

That should be includes/modules/shipping/ozpost.php shouldnt it? thats the way you have it in the actual folder structure anyway.