ozpost shipping module

[RodG]

Hi Rod,

I need to test e-go.com.au and I may be getting old but it seems that it does nto matter what I do it does not work. There are no option to select other than the insured and normal and have both ticked but nothing. Please can you tell me what am I missing?

Zen- cart 1.50 and the latest OZ Post ,just updated itself :-)
Thanks
Tassos

Does enabling the DEBUG option provide any clues?

Also please provide a link to one of your products, as well as the destination postcode & suburb being used so that I can duplicate the problem. I appreciate that the issue may affect all items and destinations, BUT, if there is just one item in your store that *doesn't* show the error you can bet that that will be the one I randomly select for testing. Guaranteed!

Cheers
Rod

[hrinfo]

Hi Rod,

Ok it seemed it fixed itself although in a weird way :-) I had to enable the debug function and once that was done I got the messages and after that it worked. I will run few more tests and hopefully that was it.

Thank you
Tassos

[RodG]

Hi Rod,

Ok it seemed it fixed itself although in a weird way :-) I had to enable the debug function and once that was done I got the messages and after that it worked. I will run few more tests and hopefully that was it.

Thank you
Tassos

I've had a small handful of weird and seemingly unrelated problems reported with the last couple of updates. I'm still looking for the cause of them, but meanwhile it has been determined that performing a remove/install keypress sequence has solved all of the issues reported so far. It is possible that the act of enabling the debug function has the same effect by virtue of the fact that it causes all settings to be re-saved?

Anyway, the important thing is that it all seems to be working now :)

Cheers
Rod

[hrinfo]

Hi Rod,

Just for your info it has something to do with caching but not with the browser. If I was to be exact the fact is that the initial problem with e-go not working was there even though I was trying different browsers and on different machines. Once I enabled the debug and got to the debug messages then everything worked everywhere. Does the software stored any information anywhere that may cause it , as far as I remember that was not the case but may something changed with the updates.

Anyway thought to let you know and I will keep an eye on it in case it happens next time :-)

Regards

Tassos

[RodG]

Hi Rod,

Just for your info it has something to do with caching but not with the browser. If I was to be exact the fact is that the initial problem with e-go not working was there even though I was trying different browsers and on different machines. Once I enabled the debug and got to the debug messages then everything worked everywhere. Does the software stored any information anywhere that may cause it , as far as I remember that was not the case but may something changed with the updates.

I did introduce a new caching system in one of the more recent updates (to improve performance), and any given quote request is now cached (in a database table called 'ozpost_cache'). It is stored for a period of 1-8hrs, depending on whether sameday postage is possible or not. (1 hour if allowed/possible, 8 hrs if not). Enabling the debug bypasses this caching. Performing a remove/install sequence will completely clear the cache regardless of the age of the data.

Cheers
Rod

[vandiermen]

my client hyosungparts.asia is setting up a new domain hyosungparts.com.au using the same database as an add-on domain. can you please confirm if this is ok. will the shipping module work on hyosungparts.com.au or do we need to pay more.

[RodG]

my client hyosungparts.asia is setting up a new domain hyosungparts.com.au using the same database as an add-on domain. can you please confirm if this is ok. will the shipping module work on hyosungparts.com.au

The ozpost subscriptions are based on the STORE_NAME (as defined in configuration->My Store settings), so as long as this doesn't get changed the current subscription will be retained regardless of the domain name(s).

If by chance the STORE_NAME does get changed (eg, MyStore Retail for one site, and "MyStore Wholesale" for the other, then as long as I can recognise the connection/link between the two stores I manually combine them under a single subscription.

or do we need to pay more.

No, you'll not need to pay more. Our intention is to never charge any given store owner for more than one subscription.

Speaking of charges, does this mean that you are the developer of more than one store using the ozpost services? If so, you will be entitled to our developers discount rates (33% reduction in all further subscriptions, including renewals). All I need is confirmation that you are the developer responsible for (at least) 2 disparate stores with a 12 month subscription.

Cheers
Rod

[vandiermen]

Speaking of charges, does this mean that you are the developer of more than one store using the ozpost services? If so, you will be entitled to our developers discount rates (33% reduction in all further subscriptions, including renewals). All I need is confirmation that you are the developer responsible for (at least) 2 disparate stores with a 12 month subscription.

yes 6 stores. my clients pay you direct. i have paid for subscriptions in the past. normally i place the orders in clients name so they get invoiced next time.
I will PM my account details and store url's. in-case you just add discount to my vcsweb account i would like that anyway.

[RodG]

yes 6 stores. my clients pay you direct. i have paid for subscriptions in the past. normally i place the orders in clients name so they get invoiced next time.
I will PM my account details and store url's. in-case you just add discount to my vcsweb account i would like that anyway.

The discount code has been generated and emailed to you.

As per the email, it is your choice as to whether you pay the subscriptions on your clients behalf and retain some or all of the savings for yourself (to help cover your support costs, which is actually what the discounts are intended to be used for), or whether you choose to pass the code on to your clients so that they receive the discount for themselves (which will help you retain them as ongoing clients).

Cheers
Rod

[vandiermen]

some problem with not calculating multiple boxes
when dimensions are too large gives an incorrect weight error
we have Use Core Weight and Restrain Dimensions turned on

add these items to cart to get incorrect weight error

Hyosung - GT 250 - 650 - Rear Fairing Left Black
Products Shipping Weight:1.6
Product Length (cm):105.00
Product Width (cm):25.00
Product Height (cm):25.00

Hyosung - GT 250 - 650 - Air Filter
Products Shipping Weight:0.3
Product Length (cm):17
Product Width (cm):12
Product Height (cm):11

Hyosung - Spark Plug NGK
Products Shipping Weight:0.1
Product Length (cm):8.50
Product Width (cm):2.50
Product Height (cm):2.50

if you can have a look for us. thanks.