Moved web server

[SimonB]

Hi,

I've scoured the forums on this so apologies if I've missed a solution but here goes....

Tonight I upgraded my web hosting package (still same provider) which has had the effect of breaking my website www.everythingpc.ltd.uk . As you will see, it's now defaulting to the zencart installation page.

The database server address remains unchanged. The only thing I think may have changed is the ip address of the webserver. However, this is being picked up with the dns servers so I can't understand why zencart would be affected by this.

So what have I done so far? I've tried this http://www.zen-cart.com/index.php?ma...products_id=82 but cant seem to make this do anything as the default page continues to be displayed - no messages appear. Although to be honest, I'm not entirely certain which instance of index.php I should be running it.

The configure.php files seem fine, both pointing to my url.

I am totally bemused and tearing my hair out with this, so if anyone could offer any help it would be so much appreciated.

Thanks
Simon

[kobra]

Your /includes/configure.php and/or /admin/includes/configure.php file contains invalid path information and/or invalid database-connection information.
If you recently edited your configure.php files for any reason, or maybe moved your site to a different folder or different server, then you'll need to review and update all your settings to the correct values for your server.

In this upgrade, were you moved to a different server?
Is this a linux server?
was the old server linux?
Is this a cPanel account?
Etc

[SimonB]

Yes. My site was moved. I've had that confirmed by the hosts.
Both old and new servers are windows.

As regards cPanel, thats a negative.

Just a thought, one difference other than the physical server move is that load balancing has been enabled. Any thoughts on this?

Thanks

[kobra]

Check the servers absolute and virtual paths from old to new and correct in your configure.php files