Page 1 of 5 123 ... LastLast
Results 1 to 10 of 43
  1. #1
    Join Date
    Aug 2008
    Location
    LA
    Posts
    36
    Plugin Contributions
    0

    Default Customer Reviews, their full name is diplayed?

    Sorry, wasn't sure where to ask this, I do know I control product reviews through through the Product Type Link though.

    When a customer leaves a review, the review shows their entire full name (on their account anyway). This seems non appetizing to leave reviews due to lack of privacy. Is there a way for a customer to only have his/her first name in the review (or even anonymous or a new name of their choice).

    Thanks for readin!
    -Monty
    I purchased the ZenCart manual, support the Zen!

  2. #2
    Join Date
    Aug 2008
    Location
    LA
    Posts
    36
    Plugin Contributions
    0

    Default Re: Customer Reviews, their full name is diplayed?

    Hello, if someone can help me manipulate a little code, I'd be very grateful! As explained, I don't want my customers full name to be displayed for Product Reviews. I found this page on another thread
    "includes/modules/pages/product_reviews_write/header_php.php"

    It seem that here I can somehow customize reviews, though it looks like a foreign language to me. I assume that when someone submits a review it uses their 'customer_id' as the author of the review (all assumptions here).

    Can I manipulate this to say anything else, like...

    1. Registered User
    2. MD Customer (MD is my store)
    3. Just their first name (this is what i really want)
    4. Somehow a extra name 'they' provide when they fill out the review form

    ...or any other options I'm not thinking of that simply allow customers to review products without revealing their entire name would be great!

    I'm still trying to solve this on my own, I'm slowly getting better at finding my own Zen Cart answers.

    Thanks for reading!
    _monty
    I purchased the ZenCart manual, support the Zen!

  3. #3
    Join Date
    Jan 2008
    Posts
    1,700
    Plugin Contributions
    6

    Default Re: Customer Reviews, their full name is diplayed?

    I once made this change to my site:
    http://www.zen-cart.com/forum/showpo...4&postcount=14

    It allows guests to write reviews. They type in a nickname only.

  4. #4
    Join Date
    Aug 2008
    Location
    LA
    Posts
    36
    Plugin Contributions
    0

    Default Re: Customer Reviews, their full name is diplayed?

    I'm going over it Steven and thanks for the tip... will it allow my registered Users to use a nickname as well?

    Thanks again!

    I've found a customer nickname mod, will this work somehow?... http://www.zen-cart.com/index.php?ma...oducts_id=1066
    I purchased the ZenCart manual, support the Zen!

  5. #5
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,105
    Plugin Contributions
    11

    Default Re: Customer Reviews, their full name is diplayed?

    You can use the Developers Tool Kit to search for the files using customers_firstname and edit them to fit your needs.

  6. #6
    Join Date
    Jan 2008
    Posts
    1,700
    Plugin Contributions
    6

    Default Re: Customer Reviews, their full name is diplayed?

    After thinking about it some more, customers who are logged in would still have their full name displayed. I actually combined it with this change which takes care of the logged-in customers as well, by only showing their first name and not their last:
    http://www.zen-cart.com/forum/showthread.php?t=84346

    Note that it only works for reviews made after the change and not before.

    I'm not familiar with the mod you linked to but it sounds like it might be what you're after.

  7. #7
    Join Date
    Aug 2008
    Location
    LA
    Posts
    36
    Plugin Contributions
    0

    Default Re: Customer Reviews, their full name is diplayed?

    Thanks for posting guys! I'm not sure what I want to do in the long run yet, I've run into some options now which is great, thanks so much for helping!!!!

    One thing I did myself to accomplish one of my short term goals...

    goto "includes/modules/pages/product_reviews_write/header_php.php"

    Open that page and goto line 80
    Delete "customers_lastname".

    At this point only customer first names show up in the reviews which is good enough for me to allow them and encourage them, I'm still not sure what I want for my final solution though.

    Does anyone think this edit I made will mess anything else up? I'm assuming not and will report back and issues.

    One thing to keep in mind if you're reading this thread, Steven is right, you can't change a user's name on already submitted reviews, you can only delete the review entirely. So you may want to commit to a good solution before allowing reviews since there is no turning back once they're submitted... first name is good enough for me.

    Thanks again for your attention!!!
    I purchased the ZenCart manual, support the Zen!

  8. #8
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,105
    Plugin Contributions
    11

    Default Re: Customer Reviews, their full name is diplayed?

    Well... You could write a mysql script to truncate the existing customers_name field in the reviews table. The name is in "first last" format.

  9. #9
    Join Date
    Aug 2008
    Posts
    44
    Plugin Contributions
    0

    Default Re: Customer Reviews, their full name is diplayed?

    You can change a reviewers name after the fact by going into your database. I did this for a customer by going to my phpMyAdmin, found the zen_reviews table and manually edited my customers name for them. ,

  10. #10
    Join Date
    Dec 2005
    Location
    SWFL
    Posts
    469
    Plugin Contributions
    0

    Default Re: Customer Reviews, their full name is diplayed?

    You can also go copy the tpl_product_reviews_default.php and tpl_product_reviews_info_default.php files from the default template, put them in your custom template, and edit them so it doesn't display the user name when it renders. I just tried this on a site I'm developing, and so far, it seems to work fine. You can always edit the language files to tell the customers that their name won't be displayed in the posted review.

    HTH,
    Lesli.
    Last edited by madmumbler; 20 Jun 2009 at 02:52 PM.
    Lesli in SW Florida ~ writer, teacher, and dodging hurricanes!

 

 
Page 1 of 5 123 ... LastLast

Similar Threads

  1. v150 Stars and product name in reviews sidebox - customer pic
    By wyewyewye in forum Templates, Stylesheets, Page Layout
    Replies: 3
    Last Post: 26 Aug 2012, 09:09 AM
  2. How do I hide customer's last name on product reviews?
    By Bob88Vette in forum Templates, Stylesheets, Page Layout
    Replies: 3
    Last Post: 18 May 2010, 06:01 PM
  3. Problem removing customer last name from reviews using override
    By crewcut451 in forum Templates, Stylesheets, Page Layout
    Replies: 4
    Last Post: 8 Sep 2009, 08:07 AM
  4. Customer Reviews - displaying the name
    By ginginca in forum General Questions
    Replies: 1
    Last Post: 18 Feb 2007, 11:52 PM
  5. Display customer full name....
    By mpadilla2 in forum Addon Sideboxes
    Replies: 0
    Last Post: 2 Jul 2006, 10:26 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR