I getting close to get some sort of credit card processing on our website, however i was hoping to get some friendly advice from those of you who've had some experience in this field...

I am thinking of going with Authorize.net... but not sure if i'll be able to process payments over the phone... as in Customer calls, gives me credit card info... can i process it myself, or will i have to require customer to go online themselves...

I am sure there is a simple solution... If only somebody could share the secret with me ;0)