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  1. #1
    Join Date
    Jul 2008
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    151
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    Default major problem! cant buy anything!

    Help! I am just about ready to officially launch my new shopping cart. I have been testing it today though and it all goes fine - adds to cart and does the right totals etc. The prolem is when you try to join up, after you fill in the required details and click "submit", there is an internal server error! Any help to fix this would be so appreciated. the store is sitting here: click to go

  2. #2
    Join Date
    Apr 2006
    Location
    London, UK
    Posts
    10,569
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    Default Re: major problem! cant buy anything!

    I'm not sure if this is the specific problem that you were seeing, but your SSL cert has expired and my browser splashes warning signs over the screen whenever I try to access secure pages, such as checkout or my account.
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  3. #3
    Join Date
    Jul 2008
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    Default Re: major problem! cant buy anything!

    yes it has but not worried about that as the site isn't 'launched' yet. I just can't open an account! Can anyone else?

  4. #4
    Join Date
    Jul 2008
    Posts
    151
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    Default Re: major problem! cant buy anything!

    I get an internal server error 500. This is the message:


    The page cannot be displayed
    There is a problem with the page you are trying to reach and it cannot be
    displayed.

    ----------------------------------------------------------------------------
    ----

    Please try the following:

    Open the (website) home page, and then look for links to the
    information you want.
    Click the Refresh button, or try again later.

    Click Search to look for information on the Internet.
    You can also see a list of related sites.

    HTTP 500 - Internal server error
    Internet Explorer

  5. #5
    Join Date
    Jul 2008
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    151
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    Default Re: major problem! cant buy anything!

    the only thing i recall changing in the create account process was to take out the need to enter a dob. Could I have done that wrong? I can't find the file that I would have edited, maybe if someone can tell me which file that is you could have a look and see if I have done an error...I am so desperate, I am ready to open the new cart except for this, after months of work.

  6. #6
    Join Date
    Jul 2008
    Posts
    151
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    Default Re: major problem! cant buy anything!

    I guess I don't ask the right way or something? I have done my best not to bug the boards while spending months getting the cart ready and it is great, but it isn't working. I've used the tutorials, browsed for most of the help I needed, but this I can't fix. Perhaps someone would be kind enough to just have a look. Or maybe have a suggestion. This is stopping the launch of it.

 

 

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