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  1. #1
    Join Date
    Feb 2009
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    Default Search Function returning no results

    Hi,

    Might you be able to help me out? The search function in the cart isn't working. When I search, no products are being show in the results even if I put the specific title...

    Here's the URL: http://selfhelpmagazine.com/selfhelpmagazine-shop/

    Thanks!

  2. #2
    Join Date
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    Default Re: Search Function Not Working

    Have you changed any of the relevent search files? Sounds like you have. If so which ones did you change?

  3. #3
    Join Date
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    Default Re: Search Function Not Working

    Hi, I'm not quite sure if I did.. Is there anyway to try and check? ???

  4. #4
    Join Date
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    Default Re: Search Function Not Working

    I tried your search and it seems that it isn't just keywords. Prices and dates aren't bringing up results either. Do you have a prev install or basic install of zen cart? If so then copy over all the search files and paste the over your current ones. That will atleast tell us if something has been changed within your files. If it works then good. If not then it may be something in the admin section. Either way try that first and let e know what happens.

  5. #5
    Join Date
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    Default Re: Search Function Not Working

    Thanks for helping me out. I do have a basic installation of zen cart although I'm not quite sure what the specific search files are.

  6. #6
    Join Date
    Jul 2006
    Location
    Montreal, Canada
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    Default Re: Search Function Not Working

    i suggest using debug utility tool found in this forum or from addon section to debug your search function .. there are few errors on your site that might have effected search functionality .

  7. #7
    Join Date
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    Default Re: Search Function Not Working

    I installed this addon: http://www.zen-cart.com/index.php?ma...roducts_id=860

    Still no luck. I copied it through includes/extra_configures and checked in cache/ for a file named myDEBUG-xxxxxxx.log but was not able to find it. I also tried copying the add on to admin/includes/extra_configures. Still didn't find a file named myDEBUG-xxxxxxx.log.

  8. #8
    Join Date
    Jul 2006
    Location
    Montreal, Canada
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    Default Re: Search Function Not Working

    those are two error messages i get

    Error: Permission denied to get property XULElement.popupOpen
    Source File: http://selfhelpmagazine.com/selfhelp...des/general.js
    Line: 53

    and

    Error: Permission denied to set property XULElement.selectedIndex
    Source File: http://selfhelpmagazine.com/selfhelp...des/general.js
    Line: 53

    i have no idea what are they but they refer to javascript ..
    unfortunately you didn't follow template override .. so i can not say , switch to classic and see if search works or not . at this point i can not say much to help . hope someone with more expertise in this matter would help .

  9. #9
    Join Date
    Feb 2009
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    Default Re: Search Function Not Working

    unfortunately you didn't follow template override .. so i can not say , switch to classic and see if search works or not .
    Most likely. Oh mehn. I was young when I installed this and wasn't quite familiar about overrides yet...

    But anyways, I'll probably try to do a clean install first on my spare time... Thanks for the help..

  10. #10
    Join Date
    Feb 2009
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    Default Re: Search Function Not Working

    Hi again, I just found out that it's some problem with the database. Cause I tried copying the database onto my fresh install, then after that I wasn't already able to search or find the products. If I switch to the database that I was using with the new install (one with demo products), it was working fine...

 

 
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