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  1. #1
    Join Date
    Jan 2009
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    57
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    Default I have no cancel order in my dropdown??

    I dont know whats quite gone wrong, but I have recently set up a new zen store and have been playing with dummy orders to make sure everything is working correctly.

    I just noticed in admin that I still have 2 "pending" orders (mine, not live) that I wish to cancel rather than despatch and realised that the cancel option is not there?

    I have been running Zen cart on a different server and basically copied those files over, but I dont remember "not" seeing it there before.

    How can I add the cancel and "return items to stock" option please? (preferably without having to reinstall zen if I can help it....

    I am using Zen Cart 1.3.8a

    Thanks
    Jan

  2. #2
    Join Date
    Jun 2003
    Posts
    33,825
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    Default Re: I have no cancel order in my dropdown??

    There is not a 'cancel' in the dropdown - it is labeled 'delete'.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
    Join Date
    Jan 2009
    Posts
    57
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    0

    Default Re: I have no cancel order in my dropdown??

    Quote Originally Posted by Kim View Post
    There is not a 'cancel' in the dropdown - it is labeled 'delete'.
    Hi Kim,

    Am I looking in the right place?

    Admin/customers/orders - pick an order, my dropdown options are

    Pending (1)
    Processing (2)
    Despatched (3)
    Update (4)

 

 

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