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  1. #1
    Join Date
    May 2008
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    Default Taxes Change of order status change

    Hello,
    First off Thank you for any help that you send my way. I have come to this forum many times and most times have had my issues resolved by the ever helpful community.

    I am facing a issue that I have 2 rates of tax. They work properly on checkout and right taxes are calculated and displayed.

    The problem happens when I update the order status in the admin the 2 different tax values change and change to new added value of the 2 different taxes.

    For example if 1 tax value was 50 and other was 100 then updated values of both taxes becomes 150 and the total also changes. I am in a fix as my site is live and i need to resolve this issue asap.

    Pics of the 2 situations are attached

    Please advice.
    Thanks
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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Name:	tax2.jpg 
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ID:	5865  

  2. #2
    Join Date
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    Default Re: Taxes Change of order status change

    Hello Anyone please do help

  3. #3
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    Default Re: Taxes Change of order status change HELP !!

    Help !!

  4. #4
    Join Date
    Sep 2008
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    Vaasa, Finland
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    Default Re: Taxes Change of order status change

    I just noticed I have the same problem since a couple of days ago. Order notification which comes on email after the product is ordered is correct, but when I want to print the receipt from ZenCart Admin it calculates the Total ammount without taxes !!

    I never had that that problem before, therefore I really dont understand what is going on.

  5. #5
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    Default Re: Taxes Change of order status change

    We need someone from Zen Team here to guide us ....Please

  6. #6
    Join Date
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    Default Re: Taxes Change of order status change

    What mods do you have installed?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  7. #7
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    Default Re: Taxes Change of order status change

    offhand there are some mods installed on the site. Could you tell me which ones may interfere with the tax part. I can check

  8. #8
    Join Date
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    Default Re: Taxes Change of order status change

    I think I have SuperOrders installed that is creating the issue. When I update order status thru the edit order button then this does not happen

  9. #9
    Join Date
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    Default Re: Taxes Change of order status change

    No Sorry... I dont have super orders but another module that allows me to add products to the orders from admin.. I can't remember the name right now could it be "Edit Orders" ?

 

 

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