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  1. #1
    Join Date
    May 2006
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    Default Paypal payment happens - but no order

    hi!

    I have setup the paypal module and when I order the payment is succesfull and the customer is taken to the order success page.

    however, there is no order email from the store to the customer. And no order reflects in the admin of zencart either?

    Can someone help please.

    thanks and regards
    Rohit

  2. #2
    skatrumpet86 Guest

    Default Re: Paypal payment happens - but no order

    How did you solve this problem? I am a complete newbie to zencart, and I am currently experiencing the same issue. Thanks! -Dan

  3. #3
    Join Date
    Jan 2004
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    Default Re: Paypal payment happens - but no order

    Those symptoms mean that PayPal's server can't talk to *your* server to complete the transaction and save the order.
    Fix that problem, and your orders will show up fine.
    http://www.zen-cart.com/wiki/index.php/PayPal
    .

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  4. #4
    Join Date
    Jun 2009
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    Default Re: Paypal payment happens - but no order

    Quote Originally Posted by DrByte View Post
    Those symptoms mean that PayPal's server can't talk to *your* server to complete the transaction and save the order.
    Fix that problem, and your orders will show up fine.
    http://www.zen-cart.com/wiki/index.php/PayPal
    It doesn't happen for every order for us. Every few orders the payment goes through but the order doesn't. It's like an annoying glitch.

    If anyone knows how to solve this problem, we'd be ever grateful.

 

 

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