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  1. #1
    Join Date
    Oct 2006
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    Default How Can I do Refund?

    Hi

    I am testing the fresh installed zencart 1.3.8a and I am new to zen-cart. I cannot find the way to refund the order from customers. Can anyone tell me if the refund function is available or not?

    Thanks
    Samcyh

  2. #2
    Join Date
    Oct 2006
    Location
    Alberta, Canada
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    Default Re: How Can I do Refund on Zencart?

    If you are referring to money being Refunded then that is dependent upon how the money was collected.

    If PayPal was used you must refund through your PayPal account.
    If a Merchant account was used (Authorize.net, Linkpoint for example) then you refund through your Merchant account.
    The learning is in the doing.

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  3. #3
    Join Date
    Oct 2006
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    Default Re: How Can I do Refund on Zencart?

    I can refund from Paypal but how come my order still showing in the order list? Also Can I reverse the order or modify the order on my customer request? Let say my customer call me want to remove one item from his order#. If yes how can I do so?

    Thanks
    samcyh

  4. #4
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    19,732
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