UPS discounted rates not showing in UPS XML
I have searched the Zen Cart support and forum threads extensively for the solution to the problem I am having with no luck and I am hoping someone can give me the answer.
I have set up a shopping cart site at www.bigleyshoes.com/shop and I am having an issue with the UPS XML contribution. The account we have with UPS now has the negotiated discounted rates active on it and I have entered all the Access Key and UserID/Password information into the module correctly.
The problem I am having is that when I send an item with a certain weight and destination on the UPS site it comes up as $13 (discounted rate) but when I put the same item and destination into the UPS XML module it comes up as $22 (published rate). I am using the same method of shipping for both ways.
Is there something else I need to do so that the negotiated rates show up on my zen cart? I can't find a solution anywhere and any help would be greatly appreciated!
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