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  1. #1
    Join Date
    Jun 2008
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    7
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    Default Blank Page after create account

    Hi,
    I was able to create account properly and display success message to user. Now suddenly there is blank page shown and the url in the address bar is http://www.chikkistore.com/index.php...ccount_success
    But the mail are send and account is created and user is logged in. There is problem only showing this page and the browser gives error message of compression. When I turn off the GZip compression then also it does not works.

    I tried to use the debug utility but it did not created any log. Please let me know which file are responsible for account creation and what are the possible cause for such behavior. It was working hence if you provide me list of files to check I think it can be solved.

    I tried with default template too but the same result.

    I have been making lot of changes and not able to identify where this got broke.
    Last edited by Ruturaj; 9 Jul 2009 at 04:26 PM.

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    64,664
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    6

    Default Re: Blank Page after create account

    When you checked for the errors, did you refresh the directory?
    Linda McGrath
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  3. #3
    Join Date
    Jun 2008
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    7
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    Default Re: Blank Page after create account

    Hi,
    Yes I did refershed the directory but no log was created. I tried again after your suggestion.....

    I have resolved the issue....actually inside \includes\modules\pages\ directory the directory named "create_account_success" was missing.

    While checking all the process route I foundout that this directory is missing and which causing the blank page issue.

    Have resolved the issue.

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    64,664
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    6

    Default Re: Blank Page after create account

    Thanks for the update and for posting how you fixed this issue ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.1]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...

 

 

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