Results 1 to 5 of 5
  1. #1
    Join Date
    May 2009
    Posts
    32
    Plugin Contributions
    0

    Default Transactions showing in Zen Cart but not on PayPal

    ZC latest version with latest security patch

    I've gone live with the site after testing in the IPN PayPal Sandbox.

    Transactions appear to be going through but they don't show up in the IPN list in ZC or on Paypal at all. They do show up in orders as a pending CC charge even though the payments were made by logging into a personal account.

    I turned on e-mail error logging and I get this response:

    Response:
    Array
    (
    [ADDRESSOWNER] => PayPal
    [ADDRESSSTATUS] => None
    [TIMESTAMP] => 2009-07-23T18:12:41Z
    [CORRELATIONID] => 9c46b4ac668da
    [ACK] => Failure
    [VERSION] => 3.2
    [BUILD] => 981639
    [L_ERRORCODE0] => 10007
    [L_SHORTMESSAGE0] => Permission denied
    [L_LONGMESSAGE0] => You do not have permission to get the details of
    this transaction
    [L_SEVERITYCODE0] => Error
    [PENDINGREASON] => None
    [REASONCODE] => None
    [CURL_ERRORS] =>
    )

    I've run the two php scripts and both by communications are good.

    David

  2. #2
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Transactions showing in Zen Cart but not on PayPal

    In your list of orders at Admin->Customers->Orders, the first column is the order number and the second column shows both the payment module and the shipping module used for the order. What's listed for these orders that seem to be wrong?

    And, which modules do you have installed in Admin->Modules->Payment ? Which ones are installed but have their status set to "false"? and why are they set to "false"?
    Do you have any that have zone limitations set on them?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    May 2009
    Posts
    32
    Plugin Contributions
    0

    Default Re: Transactions showing in Zen Cart but not on PayPal

    Quote Originally Posted by DrByte View Post
    In your list of orders at Admin->Customers->Orders, the first column is the order number and the second column shows both the payment module and the shipping module used for the order. What's listed for these orders that seem to be wrong?
    It says "cc" instead of "paypalwpp". But no transactions showon the PP Business account.

    Quote Originally Posted by DrByte View Post
    And, which modules do you have installed in Admin->Modules->Payment ? Which ones are installed but have their status set to "false"? and why are they set to "false"?
    Do you have any that have zone limitations set on them?
    Installed and enabled:
    Paypal Express
    Zen Cart Free Chg Card

    Installed and disabled:
    Credit Card Offline Processing
    Paypal IPN
    Check Money Order

    They're disabled because I don't wish to use them. They were only installed in the local set-up for looking over.

    Do you think they could be messing things up? They didn't during the sandbox phase.

  4. #4
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Transactions showing in Zen Cart but not on PayPal

    If you have modules "installed but disabled" they can sometimes interfere with normal operation. Click "Remove" on anything you don't intend to use.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
    Join Date
    May 2009
    Posts
    32
    Plugin Contributions
    0

    Default Re: Transactions showing in Zen Cart but not on PayPal

    Looks like it's working after I removed the modules that I wasn't using. Your hints made me think that they might be the problem.

 

 

Similar Threads

  1. PayPal Express setup but not showing button in shopping cart or login page
    By vandiermen in forum Built-in Shipping and Payment Modules
    Replies: 7
    Last Post: 29 Aug 2009, 01:31 AM
  2. Zen Cart confirms payment, but not PayPal...
    By rocknsocks in forum Managing Customers and Orders
    Replies: 1
    Last Post: 22 Oct 2008, 04:33 AM
  3. Order not showing up in Zen, but shows in Paypal
    By SHokuf in forum PayPal Website Payments Pro support
    Replies: 7
    Last Post: 4 Aug 2008, 09:43 PM
  4. Replies: 2
    Last Post: 20 Mar 2008, 06:14 AM
  5. Can eBay, or any outside transactions thru paypal, be reflected in Zen Cart?
    By dhan99 in forum PayPal Express Checkout support
    Replies: 4
    Last Post: 21 Jun 2007, 05:25 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR