Hello,
I posted this a while back at the end of another thread, but I guess that thread was too old and/or nobody has looked at it since then, so I'm starting a new one and will paste my post below:
Hello-
I hate to be a "me too"'er but I've been getting a blank page on attempting to upgrade from 1.3.7 to 1.3.8 as well...
My blanky is appearing after I click on Update Database Now on the screen which shows the options of which version to update into which other version. The script has correctly identified my desire to update from 1.3.7 to 1.3.8 and has auto-checked that checkbox. I have verified that my user/password are a valid 1.3.7 store admin user/password.
Having read the FAQ and the sticky post for this forum, I have recently re-uploaded each file of the 1.3.8 version, going through directory by (sub)directory and uploading/overwriting the files found in each (using CoreFTP).
I installed the Debug Error-Logging Utility but no log file is being written (I verified that the 'cache' folder is set to 777). I even tried the option to show errors onscreen, but none are being shown.
Below is a copy-paste from the System Inspection screen. Should I be concerned about the MySQL Version?:
Previous Zen Cart™ Installation Found
Database appears to be Zen Cart™ v1.3.7
# Webserver = Apache/2.2.11 (Unix) mod_ssl/2.2.11 OpenSSL/0.9.7a mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 PHP/5.2.8
# HTTP Host = [URL removed by me for security]
# Path_Translated = /home/brads/public_html/catalog09/zc_install/index.php(SCRIPT_FILENAME)
# Real Path = /home/brads/public_html/catalog09
# Server Free Disk Space = 30.34 GB
# PHP O/S = Linux
# PHP API Mode = apache2handler
# PHP Max Execution Time per page = 60
# Register Globals = OFF
# MySQL Support = ON
# MySQL Version = 5.0.77-community Click here for more info
# PHP Version = 5.2.8
# PHP Safe Mode = OFF
# PHP Sessions Support = ON
# PHP Session.AutoStart = OFF
# PHP session.use_trans_sid = OFF
# Current SQL Cache Folder = /home/brads/public_html/catalog09/cache -->Writeable
# Suggested SQL Cache Folder = /home/brads/public_html/catalog09/cache
# PHP magic_quotes_runtime setting = OFF
# PHP magic_quotes_sybase setting = OFF
# PHP GD Support = ON
# GD Version = GD bundled (2.0.34 compatible)
# PHP ZLIB Compression Support = ON
# PHP OpenSSL Support = ON
# PHP cURL Support = ON
# CURL NON-SSL Capability = Okay
# CURL SSL Capability = Okay
# PHP Upload Support = ON upload_max_filesize=300M; post_max_size=300M
# PHP Upload TMP dir =
* includes/configure.php = Writeable
* admin/includes/configure.php = Writeable
* cache = OK
* images = OK
* includes/languages/english/html_includes = OK
* media = OK
* pub = OK
* admin/backups = OK
* admin/images/graphs = OK
I hope I haven't overlooked something in the FAQs or other posts I've read because I'd hate to look stupid, but on the other hand I'm hoping it IS something simple as this type of work is not my full-time gig. I tried Googling for things like "zen cart 'update database now' blank page" but I feel like I've tried the proposed solutions I found, to no avail.
I have tried looking through the configure.php files to see if I accidentally "broke" anything i.e. deleted a quotation mark or something, as well as going through one of the few files I've actually modified (the basic Defines for "Welcome to our shop" text changes). Everything seemed in order, which is why I've come to this step: posting on the forum.
Any suggestions for what I should try next?
Thanks,
James
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