Page 1 of 3 123 LastLast
Results 1 to 10 of 30
  1. #1
    Join Date
    Jul 2009
    Posts
    71
    Plugin Contributions
    0

    Default Admin\Configuration\any sub-category --> missing page data

    I recently installed and setup zencart 1.3.8 on my ms2003 test box. the store works great and all the admin pages load properly except the configuration page. admin>configuration>any sub category (My Store, Minimum Values, Maximum Values...EZ-Pages Settings) -- any of these pages just load the header/footer with no data, please see attached image.

    my specs:

    zencart 1.3.8
    php 5.2.5
    MySQL 6.0.3
    IIS/6.0
    ms 2003 sp1

    addons: tax exempt customer







    this is another screen shot showing that all my other categories work, please advise



  2. #2
    Join Date
    Jan 2004
    Posts
    59,816
    Blog Entries
    4
    Plugin Contributions
    133

    Default Re: Admin\Configuration\any sub-category --> missing page data

    Your /admin/configuration.php file is probably damaged or contains bad content.


    On some occasions some people have confused the /admin/includes/configure.php file with the /admin/configuration.php file. They are COMPLETELY different, and should not be mixed up. Maybe you mistakenly got things mixed up?

    At the very least you probably need to re-upload the original /admin/configuration.php file.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    Jul 2009
    Posts
    71
    Plugin Contributions
    0

    Default Re: Admin\Configuration\any sub-category --> missing page data

    Quote Originally Posted by DrByte View Post
    Your /admin/configuration.php file is probably damaged or contains bad content.


    On some occasions some people have confused the /admin/includes/configure.php file with the /admin/configuration.php file. They are COMPLETELY different, and should not be mixed up. Maybe you mistakenly got things mixed up?

    At the very least you probably need to re-upload the original /admin/configuration.php file.
    thanks for the follow-up however the configuration.php file has not been changed. Just to ensure i have the correct file i downloaded it again. no change. when i load the configuration page there is no data -- just the header and footer. should IUSR or any other user have rights other than read/read-execute to this file?

  4. #4
    Join Date
    Jan 2004
    Posts
    59,816
    Blog Entries
    4
    Plugin Contributions
    133

    Default Re: Admin\Configuration\any sub-category --> missing page data

    There are no special permissions required for that file.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
    Join Date
    Jan 2004
    Posts
    59,816
    Blog Entries
    4
    Plugin Contributions
    133

    Default Re: Admin\Configuration\any sub-category --> missing page data

    How many records exist in the "configuration" table in your database? (You'll have to use phpMyAdmin to check that)
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
    Join Date
    Jul 2009
    Posts
    71
    Plugin Contributions
    0

    Default Re: Admin\Configuration\any sub-category --> missing page data

    Quote Originally Posted by DrByte View Post
    There are no special permissions required for that file.
    if i reinstall zencart will it overwrite my template files? i loaded a few free templates as well as created some test products. also, i'm pretty sure i have all errors set to show in php.ini -- is there any other place/flag i need to set to show errors?

    maybe i'm throwing an error but it's not being displayed.

  7. #7
    Join Date
    Jul 2009
    Posts
    71
    Plugin Contributions
    0

    Default Re: Admin\Configuration\any sub-category --> missing page data

    Quote Originally Posted by DrByte View Post
    How many records exist in the "configuration" table in your database? (You'll have to use phpMyAdmin to check that)
    directly from phpMyAdmin -- so 575 records

    Showing rows 0 - 29 (575 total, Query took 0.0014 sec)

  8. #8
    Join Date
    Jan 2004
    Posts
    59,816
    Blog Entries
    4
    Plugin Contributions
    133

    Default Re: Admin\Configuration\any sub-category --> missing page data

    Zen Cart turns PHP error suppression on by default.

    You can tell it to log errors to a file by installing the debug log util mentioned here: http://tutorials.zen-cart.com/index.php?article=82
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  9. #9
    Join Date
    Jan 2004
    Posts
    59,816
    Blog Entries
    4
    Plugin Contributions
    133

    Default Re: Admin\Configuration\any sub-category --> missing page data

    Quote Originally Posted by jazznuts699 View Post
    directly from phpMyAdmin -- so 575 records

    Showing rows 0 - 29 (575 total, Query took 0.0014 sec)
    Okay. And how many are in your "configuration_groups" table?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  10. #10
    Join Date
    Jul 2009
    Posts
    71
    Plugin Contributions
    0

    Default Re: Admin\Configuration\any sub-category --> missing page data

    Quote Originally Posted by DrByte View Post
    Okay. And how many are in your "configuration_groups" table?
    26

    Showing rows 0 - 25 (26 total, Query took 0.0008 sec)

    here is the list

    ID Title
    1 My Store
    2 Minimum Values
    3 Maximum Values
    4 Images
    5 Customer Details
    6 Module Options
    7 Shipping/Packaging
    8 Product Listing
    9 Stock
    10 Logging
    11 Regulations
    12 E-Mail Options
    13 Attribute Settings
    14 GZip Compression
    15 Sessions
    16 GV Coupons
    17 Credit Cards
    18 Product Info
    19 Layout Settings
    20 Website Maintenance
    21 New Listing
    22 Featured Listing
    23 All Listing
    24 Index Listing
    25 Define Page Status
    30 EZ-Pages Settings
    Last edited by jazznuts699; 27 Jul 2009 at 04:37 PM.

 

 
Page 1 of 3 123 LastLast

Similar Threads

  1. Admin Configuration page problem: Page Not Found?
    By Eyenovation in forum Basic Configuration
    Replies: 9
    Last Post: 14 Oct 2009, 04:51 AM
  2. Missing Admin->Configuration options
    By dthomas in forum Basic Configuration
    Replies: 3
    Last Post: 21 Feb 2009, 11:16 PM
  3. Admin Login Page Missing
    By cidesigner1 in forum Installing on a Linux/Unix Server
    Replies: 1
    Last Post: 27 Mar 2008, 08:28 AM
  4. Missing: Admin - Configuration Menu Items
    By ernest in forum Basic Configuration
    Replies: 0
    Last Post: 12 Apr 2007, 01:06 AM
  5. admin>configuration>stock>update cart button option missing
    By danmcguire in forum Basic Configuration
    Replies: 3
    Last Post: 16 Jun 2006, 01:56 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •