Unable to open store, admin works

**RiverCity** · 1 Aug 2009, 03:54 PM

Hello, need a little help this morning, just installed latest ZC, install went smooth, can open the admin section without any problems. When I try to open the store, it opens the login page for the admin section again.

I'm using a dedicated IP address right now as my domain name needs to stay in use until I get this store open and ready to go. I am on a windows server and installed ZC in my wwwroot directory.

Can anyone point me to a forum link or give me an idea where to look for the problem? I've found several posts regarding the admin not working but can't find anything about the store not working.

Thanks for any help.

**kuroi** · 1 Aug 2009, 04:00 PM

Sounds like a problem with your includes/configure.php file. I recommend checking that there are no references to the admin in there (there shouldn't be any).

**RiverCity** · 1 Aug 2009, 04:06 PM

Just checked it, don't see anything in it.

Thanks

**kuroi** · 1 Aug 2009, 04:09 PM

Can you provide the IP address? so that we can see the behaviour.

**RiverCity** · 1 Aug 2009, 04:11 PM

Here's the IP:
216.151.167.51

Thanks for the help.

**kuroi** · 1 Aug 2009, 04:15 PM

For me it didn't go to the admin login at first. Instead it resulted in a blank page. Only after I had gone to the admin login did it re-direct there when I left the admin bit off.

That's significant I'm sure, but I don't know how. It does hint that this might be server-related, in which case help might be a bit thin on the ground as you're using a Windows server.

But let's try something else. what happens if you edit the debug definition near the top of your includes/application_top.php file to be true.

**RiverCity** · 1 Aug 2009, 04:21 PM

Ok, made that change, I'm still going to the admin login here.

**kuroi** · 1 Aug 2009, 04:25 PM

That would seem to point more strongly to an issue with how your web hosting is setup. If it had started to go into the catalogue, I would have expected to see debug statements being output and any attempt to redirect to your admin blocked by a error message.

This looks as though it's not even starting to go into the catalogue. Is it possible that your IP address is mapped directly to the admin directory?

**RiverCity** · 1 Aug 2009, 04:40 PM

Do you think it would be better to just switch over from the windows server?

**kuroi** · 1 Aug 2009, 04:45 PM

Personally I'd never put an open source app on a Windows server. irrespective of what one thinks of the merits of Linux v Windows on a philosophical or technical level, there's just much more testing and feedback about their performance on Linux, leading to a more robust experience and less kinks.

That's a bit off topic, and I can't show causality from your server to the problem, but I'd say yes anyway.