only zen cart generated emails end up in customers spam folder
I made the plunge, purchased a new domain and installed Zen cart version 1.38 only issue I am having is when Zen cart generates any emails (such as welcome & new orders) they end up in the customers spam folder.
I tested the emails through my Gmail, outlook and Incredimail account and this does not happen, they arrive in the inbox as usual.... It only happens when the email is generated from my Zen cart. My email options are set as:
E-Mail Transport Method = PHP
E-Mail Linefeeds = LF
Use MIME HTML When Sending Emails = true
Send E-Mails = true
Email Archiving Active? = true
E-Mail Friendly-Errors = true
Emails must send from known domain? = Yes
Web and mail server host is fine with no problems on their end...
Any guidance or input would be greatly appreciated.
Re: only zen cart generated emails end up in customers spam folder
Maybe the IP address of your webserver is listed in a blacklist database somewhere, and your customers' email servers are flagging them as spam simply based on their origin?
Zen Cart - putting the dream of business ownership within reach of anyone!
Donations always welcome: www.zen-cart.com/donate
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
By YellowStarS2k in forum General Questions
Last Post: 4 Jun 2009, 09:57 PM
By maatter in forum General Questions
Last Post: 25 Oct 2008, 12:02 PM
By dealbyethan.com in forum Built-in Shipping and Payment Modules
Last Post: 1 Jan 2008, 11:25 AM
By nigelt74 in forum General Questions
Last Post: 25 Nov 2006, 01:03 PM
Content and Graphics Copyright (c) 2003 - 2015 Zen Ventures, LLC - all rights reserved
Zen Cart® is a Registered Trademark of Zen Ventures, LLC