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  1. #1
    Join Date
    Aug 2009
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    10
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    Default Cannot To Step 2 in Checkout

    http://www.goddesselite.com/store/

    The site was hacked last week so I upgraded the customer's site from 1.3.7 to 1.3.8 and then installed the security patch.

    Everything looked like it took fine and I was able to remove the codes that the hackers left.

    Now when we try to checkout we are getting a blank page after the first step of the checkout process. Any ideas?

    Thanks!
    Angie

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,024
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    3

    Default Re: Cannot To Step 2 in Checkout

    Try the Debugging Utility here and post the results:

    https://www.zen-cart.com/tutorials/index.php?article=82

  3. #3
    Join Date
    Aug 2009
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    Default Re: Cannot To Step 2 in Checkout

    [29-Aug-2009 12:19:18] PHP Fatal error: Call to undefined method ot_insurance::get_order_total() in /home/goddess/public_html/store/includes/classes/order_total.php on line 181

  4. #4
    Join Date
    Aug 2009
    Posts
    10
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    Default Re: Cannot To Step 2 in Checkout

    I was able to get the checkout process to work by disabling the shipping insurance module.

    This is only a band-aid on the problem as the customer would like to offer the shipping insurance since they are shipping fragile items.

    Any ideas?

  5. #5
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,024
    Plugin Contributions
    3

    Default Re: Cannot To Step 2 in Checkout

    There's a support thread for the mod I think you're using here:

    http://www.zen-cart.com/forum/showthread.php?t=50167

  6. #6
    Join Date
    Aug 2009
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    Default Re: Cannot To Step 2 in Checkout

    I will check it out. Thanks!!

 

 

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