Re: Can not Delete Orders or Customers in Admin
I have this same problem with deleting customers. I have to take note of their customer id number and go to that particular page and delete them from there. It's a pain, but it is the only thing that works for me. I am using 1.3.8. I have around 5500 customers and sometimes we have a customer that signed up several years ago and they will ask to be removed. I can't just search for them and delete them that way. I have to note their customer id number and then find that page and delete them from there.
We have also noticed that customers cannot log in with the new passwords that are sent to them. The only way I have found to help the customer is to delete them (via the lengthy process) and set them back up again myself and make up a password for them. Really a pain. As far as I know, I have installed all the security patches for my version. I have tried changing customer passwords with my master password and that doesn't work either. I am wondering if my host has something to do with this or if it is a zen thing.
0be1's girl. My blood runs g33k.