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  1. #1
    Join Date
    Apr 2009
    Posts
    17
    Plugin Contributions
    0

    Default credit card error gives page not found

    Hi

    We are just in the process of putting our new Zencart shop live and have had SSL enabled on the server.

    Everything appears to be working fine with the secure pages except we now get a 'page not found' error if the credit card details entered are invalid, but it works fine if they are correct. I seem to remember that before we got a error saying the credit card details were wrong.

    We are using the Ceon manual checkout module, but I don't know if this error relates to that or to Zencart generally. If I need to repost this elsewhere, please let me know.

    Many thank as always for the help and support

    Jennie

  2. #2
    Join Date
    Apr 2009
    Posts
    17
    Plugin Contributions
    0

    Default Ceon manual card module - cc error leads to page not found

    Hi

    We have just gone live with our site and have enabled SSL on the server.

    Have just noticed that if I try to process an order and the credit card number is not valid, it goes to the 404 page not found page instead of throwing up an error relating to the credit card details.

    I'm not sure if we tested this after we installed the Ceon module or before.

    Are there any settings that need to be reconfigured in the Ceon module files for it to work with SSL?

    Thanks
    Jennie

  3. #3
    Join Date
    Aug 2004
    Location
    Belfast, Northern Ireland
    Posts
    2,480
    Plugin Contributions
    14

    Default Re: Ceon manual card module - cc error leads to page not found

    Hi,

    I don't think your problem is to do with using SSL.. it is probably some other change that has occurred at the same time or something to do with the server settings being different when using a SSL address.

    Some servers can't handle long query strings even though they are allowed by the W3C spec. As a few people have had this problem, and due to forthcoming security changes in later versions of Zen Cart, a new version of the module is in development which will no longer pass messages in the query string.. therefore side-stepping any security issues with the length of the string.

    In the meantime, there is one or two things you can try.. first off, please check if you have mod_security installed on your server. If so, you'll have to disable its checks against the query string for the time being.

    Let me know if that helps!

    All the best...

    Conor
    ceon

 

 

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