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  1. #1
    Join Date
    Apr 2008
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    148
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    Default Panic - Orders are suddenly not showing up in Admin :S

    Just noticed this wierd thing.

    My orders are not showing up in admin anymore.

    In the first, main window, of the admin panel, I can see the statistics (for the moment 1 pending order and 13 processed), but when I click on them nothing shows up in the "orders" window.

    although every order seems correct, paypal works fine, and I get notified by e-mail and everything. everything seems to work fine, unless, I can't see the current active orders.

    This scares me a bit. I also wanna update the orders of course, while I send them out.

    Any suggestion? It's the same with any payment module I use. And this used to work, until just recently, I think it even work yesterday, just before I went live with the store :S



    any ideas what the problem could be?

    truly greatful as always

    best regards

    peter

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,761
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    9

    Default Re: Panic - Orders are suddenly not showing up in Admin :S

    I think it even work yesterday, just before I went live with the store
    Expand on how you went live???
    Did this involve moving the install?
    server to server or folder to folder?
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Apr 2008
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    Default Re: Panic - Orders are suddenly not showing up in Admin :S

    Quote Originally Posted by kobra View Post
    Expand on how you went live???
    Did this involve moving the install?
    server to server or folder to folder?
    No, nothing changed. I only announced that the webshop was online.

    Also "My account / show all orders" is empty, even though that person have done a few orders.

    Ahhh don't know really what to do :S

  4. #4
    Join Date
    Apr 2008
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    148
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    Default Re: Panic - Orders are suddenly not showing up in Admin :S

    UPDATE - the admin / reports / customers order total actually works just fine, there I see a complete list of every order made. which means that my database is not screwed, I guess.

    but when I click a customer and select "orders", the list is empty, even though the "customers order total" showed the orders correctly.

    this makes no sense. and I can't remember what I've done to make this not work anymore.

    Any suggestions would be truly appreciated. I really have no idea what to do.

    best regards

    peter

  5. #5
    Join Date
    Jul 2009
    Posts
    495
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    Default Re: Panic - Orders are suddenly not showing up in Admin :S

    not sure without seeing it tbh...
    might be better off waiting for a zen master to arrive

  6. #6
    Join Date
    Apr 2008
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    148
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    Default Re: Panic - Orders are suddenly not showing up in Admin :S

    Quote Originally Posted by spid3r1987 View Post
    not sure without seeing it tbh...
    might be better off waiting for a zen master to arrive
    yeah... waiting for the gods... and hoping... :)

    best regards

    peter

  7. #7
    Join Date
    Apr 2008
    Posts
    148
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    Default Re: Panic - Orders are suddenly not showing up in Admin :S

    More info - shop is located at www.crashdiet.org/webshop

    if anyone is up for helping me, and wanna do a test order, please register as a swedish customer and choose to pay by "bankgiro 434 - 6037". this is a swedish version of moneyorder.php , and I won't treat your order normally for now :).

    the thing is though, for the customer, everything seems to be in perfect order, until they might click the "order history" button in their account info.... so... doing a test order might not help anything. just thought I would supply as many details as I possibly can.

    thanks alot in advance.

    best regards

    peter

  8. #8
    Join Date
    Jul 2009
    Posts
    495
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    Default Re: Panic - Orders are suddenly not showing up in Admin :S

    on a side note, i do like your "log in" page
    asks if your registered or would like to register...how did u do that?

  9. #9
    Join Date
    Jul 2009
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    495
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    Default Re: Panic - Orders are suddenly not showing up in Admin :S

    Your Order Number is: 64
    All done! Thank you!

    We will ship your order within 1-2 days from now.

    Previous Orders
    Date No. Ship To Status Total View

    My Account



    nothing :S

  10. #10
    Join Date
    Apr 2008
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    148
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    Default Re: Panic - Orders are suddenly not showing up in Admin :S

    Quote Originally Posted by spid3r1987 View Post
    Your Order Number is: 64
    All done! Thank you!

    We will ship your order within 1-2 days from now.

    Previous Orders
    Date No. Ship To Status Total View

    My Account



    nothing :S
    Yeah... As you can see, orders are being registered fine, but nothing shows up in order history.

    It makes no sense

    best regards

    peter

 

 
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