Sending Gift Certificates

**guyhancock** · 12 Oct 2009, 10:47 AM

Hi there

I've done a number of searches on the forum and can't see an answer on this one.

Can I send gift certificates to people who don't already have an account on my site?

I've tried it and keep getting an error (Email Error: Could not instantiate mail function. Please check Admin->Configuration->Email Options->Email Transport.), but when I try to my "test" account it goes through fine.

Any help would really be appreciated as I need to send a couple of these out as soon as possible.

Thanks
Guy

**Ajeh** · 12 Oct 2009, 03:32 PM

Does your Contact Us your store work?

There isn't a limitation on sending Gift Certificates only to customers ...

**guyhancock** · 12 Oct 2009, 08:25 PM

Just tested that and it works fine. Any other suggestions?

Thanks
Guy

**Ajeh** · 12 Oct 2009, 08:35 PM

Does the Admin Tools ... Send Mail ... work for you as well?

**guyhancock** · 13 Oct 2009, 07:26 AM

Ajeh, just done that and it works fine (though it only allows me to select from the drop down list of accounts, there is no field for me to enter another e-mail address).

cheers and thanks for the interest
Guy

**Ajeh** · 13 Oct 2009, 06:56 PM

Are you sending from an email address on your domain or an outside email address?

**guyhancock** · 14 Oct 2009, 08:49 AM

From an e-mail address on my domain (i.e. guy@ wargames heaven .co .uk).

On the e-mails which fail to send I do get a failure e-mail sent to my account. Curiously (maybe) this message says that there was no recipient address.

cheers
Guy

**Ajeh** · 14 Oct 2009, 04:01 PM

Check that your send to email address is valid ...

**guyhancock** · 15 Oct 2009, 09:30 AM

The addresses I've tried are valid (they are some of my own which I use occasionally).

As a temporary fix I'm going to send vouchers to my test account, then paste the codes in to e-mails from my e-mail account and send them to the indended recipients.

It would still be nice to figure out why this isn't working though.

cheers
Guy