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  1. #1
    Join Date
    Jul 2009
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    8
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    Default Orders not showing up in system?

    I launched a store about 3 months ago and so far we've filled 800 orders with no hiccups thanks to the zen-cart system.

    Tonight, I did two things, firstly, I reset the order number id to 900; second, I sent out a mass e-mail to promote a sale.

    My e-mails all bounced back saying that my server only permits 500 e-mails to be sent per hour.


    An order came in, and it had the new order id number, which meant my order id number reset worked. The newest order picked up at 900 as intended.



    After that, I received notifications in my e-mail for payments on paypal, these paypal receipts were for orders from my store! But on my store there are no new orders!

    I waited an hour to see if maybe it was just lag, but it seems that now new orders are no longer showing up on the orders page, it's still stuck at order number 900 which came in 4 hours earlier this morning, since then I've had 4 other orders which aren't showing up.


    What a headache!

    And I can't fulfill the orders i got based on e-mail receipts, because I never received the usual copy of a confirmation receipt with a list of the invoice... (BECAUSE OF MY SURPASSING MY LIMIT ON E-MAILS earlier!...)


    Please advise me on what kind of issue this is. Why would my changes have bugged this out?

  2. #2
    Join Date
    Jul 2009
    Posts
    8
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    Default Re: Orders not showing up in system

    Update*
    It seems this is only affecting paypal orders!
    Paypal payments come in like normal, but there is no order associated with the payments on my website!

    What's the deal?

  3. #3
    Join Date
    Nov 2008
    Posts
    93
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    Default Re: Orders not showing up in system

    Paypal is having some issues with IPN http://www.pdncommunity.com/t5/blogs...id/mts_updates

  4. #4
    Join Date
    Jul 2009
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    Default Re: Orders not showing up in system

    Thanks a lot for that info. I was so confused.

  5. #5
    Join Date
    Aug 2006
    Posts
    40
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    Default Re: Orders not showing up in system

    I have also had this problem tonight...does this mean that when Paypal sort things out at there end the order will show up? Or is it lost for good?

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR