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  1. #1
    Join Date
    Jul 2007
    Posts
    74
    Plugin Contributions
    0

    Default Banner stopped working

    I had a banner that was working fine, but it seems to have stopped working. I'm using 1.3.8a (with some patches).

    I'm not sure when this happened -- I have banner views and clicked from as recently as yesterday -- but the most recent thing I did was update some define pages. And my client activated and updated some products.

    I get a blank page from a URL like this:
    http://www.whereaboutspress.com/inde...=banner&goto=3

    My banner config seems correct. No expiration, no click limits. It is supposed to go to a file I use to redirect to a define page. (It's a long story as to why I did this.)

    When I enter the redirect URL directly in the location bar, everything works fine.

    So something seems wrong between the banner URL and my redirect page.

    Does anyone have any ideas?

    Thanks!
    Tim

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Banner stopped working

    You have a lot of links throwing a blank white page ...

    Get the Debug Tool from the Free Software Add Ons at the top of the page and see what comes up ...

    You also have a constant zenid in the URLs on your site ... this leads me to believe there are problems with how the sessions are managed ...

    Peek in your two configure.php files:
    /includes/configure.php
    /admin/includes/configure.php

    where are you storing your sessions and cache?

    Try using the Database for those ... does it fix it?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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  3. #3
    Join Date
    Jul 2007
    Posts
    74
    Plugin Contributions
    0

    Default Re: Banner stopped working

    Thanks, Ajeh!

    Changing the cache and sessions to 'database' and 'db' did not seem to have any effect. Should I leave these set to the database? My traffic is not huge -- no more than 500 visits/day (usually less).

    BUT! The Debug Tools said my headers were getting sent multiple times. So I deleted the final blank lines after "?>" in my extra_datafiles config, and now all works as it should.

    (I'm still a little confused about your comment on Zen sessions and static addresses, but I'm ok with not know for now!) :)

    Thanks again!

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Banner stopped working

    Your site appears to be working now ... the zenid is being removed correctly from the URL compared to before where it was always in there ...

    I prefer saving to the database and as long as things are running smoothly you should be fine ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

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