Anyone using godaddy?

**bigblue** · 17 Nov 2009, 08:27 PM

Okay so I downloaded my site and changed the store all around and redid my database and then went to upload it. It times out...so I sent godaddy a error ticket...this is their respone.

"Unfortunately we cannot support a database backup from another system for a GoDaddy Hosting Application. We suggest referring to the Zencart support forums or your preferred search engine for other users who may have experienced the same issue. We apologize for any inconvenience regarding this issue."

Great now I got at least two weeks of changes that I cant upload. I think its time for a new host. It took them two days to send that response. If anyone has any suggestions please let me know. Thanks

**mprough** · 17 Nov 2009, 11:23 PM

Originally Posted by bigblue

Okay so I downloaded my site and changed the store all around and redid my database and then went to upload it. It times out...so I sent godaddy a error ticket...this is their respone.

"Unfortunately we cannot support a database backup from another system for a GoDaddy Hosting Application. We suggest referring to the Zencart support forums or your preferred search engine for other users who may have experienced the same issue. We apologize for any inconvenience regarding this issue."

Great now I got at least two weeks of changes that I cant upload. I think its time for a new host. It took them two days to send that response. If anyone has any suggestions please let me know. Thanks

Answer: Find a decent webhost, of which GoDaddy is not.

~Melanie

**Lackew** · 21 Nov 2009, 10:55 PM

a couple of questions.....
1. where did you download your website from?
2. are you trying to change your servers?
3. how are you uploading? (from godaddy control panel or another program)

Goddady does support Zencart when you install it from your hosting panel go to Hosting Connection where there are all kinds of applications that are free. Chose Zencart and it will install ITSELF.
then all you need to do is upload only the files you edited from your download.

**mprough** · 21 Nov 2009, 10:58 PM

Originally Posted by Lackew

a couple of questions.....
1. where did you download your website from?
2. are you trying to change your servers?

Goddady does support Zencart when you install it from your hosting panel go to Hosting Connection where there are all kinds of applications that are free. Chose Zencart and it will install ITSELF.
then all you need to do is upload only the files you edited from your download.

This changes nothing.... GoDaddy hasn't the umph to import his database. They are slow, overloaded and did I mention slow?

~Melanie

**Lackew** · 22 Nov 2009, 07:20 PM

that very well maybe true however if he already purchased the hosting then I was trying to help work around his issue.
Not to mention you can get as much Ump as you need depending on his hosting plan. Currently I have 3 instances of ZC on one thier hosting plans and about to install another.
Perhaps you can give him a recommendation for a better host????

**schoolboy** · 22 Nov 2009, 11:05 PM

E-commerce is (or should be) taken seriously - unless you're just doing it for a hobby from your garden shed.

GoDaddy is absolutely fine for the hobbyists, who don't care (or mind) if their installations fall over, or if they experience countless hassles, downtime, operational inadequacy, functional inefficiency, etc.

People who intend to run a business owe it to themselves AND their customers, to run a secure, reliable and robust webshop - and this starts with using proper hosting.

As with everything out there, CHEAP usually means NASTY - so the best initial benchmark for reliability is price.

Zencart is very reliable software, but it is only as strong as its weakest link.

If you want to see a list of reliable hosts, click the link at the top of this web page...

**RGME** · 23 Nov 2009, 08:22 AM

I use GoDaddy. It's not the best but, hey, the hosting wasn't that cheap and I've a year left on it. Things have gotten a bit better with them of late, but they definitely have issues with Zen Cart being on one server and the database being on an entirely different machine. It's the network traffic between the 2 that is the killer. Otherwise ZC pages would always load in a reasonable time (they usually do, but sometimes the load fails partial or completely).

Me, I put in my footer who the host is. If people notice it then if the page doesn't load right the visitor knows which host NOT to use. What I like is being able to use asp pages as well as php, best of both worlds.

I assume you're using Easy Populate. If so, split the file into 250 lines each. I still get a server error page when importing, but in every case the import actually happens properly and it's just the report that doesn't show up when the import completes (instead, I always get the server error page once over about 1k products have been imported already). The more products a store has on GoDaddy, the more issues occur with importing products and just normally using the site.

You can check that EP really did import, just look at the 1st and last lines of the previous import file and see if those products are in the store or not.

Unfortunately, on a large store I can not use EP to download. I get the server error. Only happens if the store is large, though. Instead, I must use the GoDaddy sql manager to get a copy of the database over to my local computer.

I forget exactly where, but in ZC there are some settings related to timeouts. Increasing them might help some, but it won't solve all the timing related issues. When my hosting is up, I'm leaving GoDaddy. They don't provide what they advertise for MySQL with PHP, but they offer both, and IMHO they blame ZC wrongly since the issues don't occur elsewhere... and if they don't support ZC then why do they offer to install it free.

**schoolboy** · 23 Nov 2009, 09:19 AM

Originally Posted by RGME

... and if they don't support ZC then why do they offer to install it free.

To get hold of your money...

**Lackew** · 23 Nov 2009, 05:00 PM

Originally Posted by RGME

I forget exactly where, but in ZC there are some settings related to timeouts. Increasing them might help some, but it won't solve all the timing related issues.

The time out problems was upload & install

Originally Posted by RGME

and if they don't support ZC then why do they offer to install it free.

The ZC installation 'IS' supported when its "Their' install (why I asked for specifics)
I am not advocating GoDaddy just trying to work around his issue.

**Sunday** · 23 Nov 2009, 11:03 PM

I use godaddy and uploaded Zen Cart through them. The connection is still slow. It has nothing to do with the site itself (which took me a week to figure out) but the connection to godaddy servers. Even getting onto my Admin, and FTP is a hassle. The connection time varies from 4 -12 seconds, most of the time towards the 12 sec. mark unless I am looking at it at 3 am. I know my problem is not with Zen but with godaddy. When I asked them what was going on their answer was to turn everything I could off and it will run fine. Mostly everything is turned off and it didn't improve the connection time.

Now I am looking into switching hsoting sites and looked at the ones that Zen considers good to use, the only one I have heard of is Blue Host so I am leaning towards them. Is this a good idea?