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  1. #1
    Join Date
    Nov 2009
    Location
    Las Vegas, NV
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    application error Blank zen cart after editing home page

    Version 5.2.10
    just dowloaded it, no upgrades
    no add - ons or customization.

    I was trying to edit the home text in my FTP folder as well as uploading two mp3 files to the website when it seemed to crash or gone to a blank screen. www.danielledove.com/shoppingcart (here there used to be my zen cart).

    I've looked on the FAQ page to download the Debug Error Logging Utility

    and got two messages, one telling me there is an error on page 46.

    I must have deleted something on the HTML Editor page that sent it back to being blank. Is there a place online where I can see the original html text and replace it back to that...

    I have also downloaded cyberduck to upload my mp3 files in case that was the problem.

    thank you so much for all your help!

  2. #2
    Join Date
    Jan 2004
    Posts
    66,373
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    Default Re: Blank zen cart after editing home page

    Quote Originally Posted by danielledove View Post
    I've looked on the FAQ page to download the Debug Error Logging Utility

    and got two messages, one telling me there is an error on page 46.
    The exact error messages are what's key. You'll likely find FAQ articles related to the details of the error message.
    But, we can't help you if you don't tell us the actual error message.
    .

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  3. #3
    Join Date
    Nov 2009
    Location
    Las Vegas, NV
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    Default Re: Blank zen cart after editing home page

    ok thank you...it just came back! so I must have fixed it...thank you. If it happens again I will post the error messages.

 

 

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