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  1. #1
    Join Date
    Aug 2009
    Location
    SWEDEN
    Posts
    195
    Plugin Contributions
    0

    Default Download product, customer only got order confirm, no download product

    Hi,
    I am new on this setting up my store.
    I´ve been testing to have both payed download products and FREE download product.

    When I made a free "purchase", download of the FREE downloadable product, only the confirmation orders go through to ccustome r and myself, but the customer doesnt receive any product to download.

    I have set the "Delivered" so the free product instantly delivers, and I also set the Configuration and Attribute to "True" on "Download Redirect", but still no productss shows up when "bought".

    What am I missing?

    Thanks in advance

    Stefan

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Download product, customer only got order confirm, no download product

    The Downloads are available in the Account History when viewing the Order ...

    What do you see on that page?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  3. #3
    Join Date
    Mar 2010
    Posts
    1
    Plugin Contributions
    0

    Default Re: Download product, customer only got order confirm, no download product

    @stefanl

    Hi, I'm also facing the same issue pls help me(us) on this issue!!

 

 

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