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  1. #1
    Join Date
    Aug 2009
    Posts
    25
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    Default edit for customers in admin/customers.php not saving my changes

    Hi there!

    When I click on Admin>Customers>Customers and then choose Edit beside a customer, I am directed to the editing the customers info page. Only when I change something and click on "Update" I am simply returned to the same page with perhaps something like the Group Pricing option printed on the page instead of being in a drop down box etc. Clicking on update again simply does the same thing. If I click on Customers>Customers again, the information I changed has not changed.

    I am using 1.3.8 with NUMEROUS mods including:
    Super Orders
    Group Discount (per item)
    Newsletter Discount
    Admin log in as customer

    These appear to be the ones that effect customers.php

    Whenever a modification has been needed by one of the above mods to customers.php, I've always gone in and edited it by hand.

    Sadly, I am unaware of WHEN this error started occuring. It's been there for SO long.

    Has anyone experienced this? or have a clue of what I've done wrong?

    PS I've a major programming NOVICE! Just thought I'd put that in there in case it helps!

  2. #2
    Join Date
    Aug 2009
    Posts
    25
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    0

    Default Re: edit for customers in admin/customers.php appears to not be editing the SQL

    Sorry to bump but I really can't figure this out. I have since deleted the group pricing per in item mod as I think I'm happy to use the normal group pricing thing that came with it now.

    I have re-merged customers.php using winmerge for the two files mods I use that have edited it : Newsletter Subscribe and Admin Log in as Customer.

    I am still not able to edit a customer from admin - even simply just fixing up spelling in their addresses (Capital letters etc). I'm supposed to be able to aren't I?

    Thanks in advance

  3. #3
    Join Date
    Aug 2009
    Posts
    25
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    Default Re: edit for customers in admin/customers.php appears to not be editing the SQL

    So I thought I'd add some screen dumps to show what happens...

    customer screen.jpg shows initial customer screen.

    I then click on "Edit" and I get taken to initial edit customer screen.jpg

    I change the discount group and click on "update"

    I then get taken to next edit customer screen.jpg

    First of all I don't get how there's another update button. when I click on it again, I just get taken back to that same screen. When I return to Admin>Customers>Customers the info hasn't changed, it's the same as the customer screen.jpg.

    What have I done wrong?!!
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

Name:	customers screen.jpg 
Views:	374 
Size:	22.1 KB 
ID:	6887   Click image for larger version. 

Name:	initial edit customer screen.jpg 
Views:	323 
Size:	22.7 KB 
ID:	6888   Click image for larger version. 

Name:	next edit customer screen.jpg 
Views:	326 
Size:	22.3 KB 
ID:	6889  


  4. #4
    Join Date
    Sep 2009
    Posts
    5
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    0

    Default Re: edit for customers in admin/customers.php not saving my changes

    Suddenly I'm having the same issues. Whether it's updating the order status, EZ Pages, product descriptions or anything else, when I hit the update it takes me to the admin home page and nothing was saved. Doesn't happen all the time. Seems to happen when I have the page up for a while...almost like it's timing out or something.

    Very frustrating!

  5. #5
    Join Date
    Jul 2009
    Posts
    29
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    Default Re: edit for customers in admin/customers.php not saving my changes

    I just noticed that I am having the same issue ... doh Off to try a vanilla install and see if its working in 1.3.9 out of the box?

 

 

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