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  1. #1
    Join Date
    Jul 2007
    Location
    Victor Harbor, SA
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    Default Shipping: not shipping to your region at this time Error

    For days my newly installed Zencart 1.38 with security update has stuck on the shipping part of the checkout process with the dreaded:
    "Not Available At This Time
    Sorry, we are not shipping to your region at this time."
    and will not proceed.
    I have read through the posts and tried everything suggested for others to no avail.

    Ozpost 1.02 was the shipping module of choice but it makes no difference if it is on or off, installed or uninstalled and it still happens even when the original 1.38 modules replaced by Ozpost are restored.
    I have switched all the modules off except freeshipper, have tried many combinations and it still stubbornly refuses to work.
    For this debugging, zone definitions are set to: Australia, All Zones with Tax Rate (although ultimately it will need to handle everywhere).
    Products are not virtual or any of that and customer addresses are correct.
    Obviously I have stuffed something up and really don't want to re-install as everything else is exactly as I want it so thought I would ask if any of you more experienced bods had any ideas.
    Perhaps I could comment out the whole code that decides it can't be shipped - but which code?

  2. #2
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    4,770
    Plugin Contributions
    3

    Default Re: Shipping: not shipping to your region at this time Error

    Quote Originally Posted by grantgee View Post
    For days my newly installed Zencart 1.38 with security update has stuck on the shipping part of the checkout process with the dreaded:
    "Not Available At This Time
    Sorry, we are not shipping to your region at this time."

    <snip>

    Ozpost 1.02 was the shipping module of choice but it makes no difference if it is on or off,
    What other shipping modules do you have installed/enabled?

    The reason for asking is because the error message that you have given doesn't come from the ozpost module.

    Cheers
    Rod
    Ozpost - The Ultimate Shipping module for Australian Merchants. Click these links for its Homepage, or Download from Zen-Cart.com.

  3. #3
    Join Date
    Jul 2007
    Location
    Victor Harbor, SA
    Posts
    11
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    0

    Default Re: Shipping: not shipping to your region at this time Error

    Quote Originally Posted by RodG View Post
    What other shipping modules do you have installed/enabled?

    The reason for asking is because the error message that you have given doesn't come from the ozpost module.

    Cheers
    Rod
    I knew it wasn't Ozpost Rod as I had removed it and restored the original files and still the error showed.
    I have added no shipping modules at all, so it's probably to do with zones or something. I now remember I had a database problem a few weeks ago so it could be caused by that.
    It's all too hard so I am doing a fresh install and the basic setup doesn't have the error.
    Thanks for your response, I'm going to add your excellent Ozpost a bit later.
    grantgee

 

 

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