I am sorry if someone else posted this, I searched and didn't see any related thread.
I tried redeeming a test gift certificate and I was able to redeem it at the checkout in the field where you enter the redemption code however when I finish it sends me to the confirm order and then forwards me to paypal. I was not given an option to use it on that purchase.
I order to use it on that purchase on which I redeemed it, do I need to redeem it else ware first? or is there something I need to enable so the user can use the gift certificate on the same order they redeemed it?
If I redeem it, when it goes to the confirm order page, if I click the checkout button again I do end up getting the two boxes, one that allows me to redeem another and the other which allows me to enter the amount I wish to use (from the gift certificate I already redeemed). I think that may be a bit confusing for customers so I am wondering if I plain old did this in the wrong order or if I need to modify my setup
ps I am trying to do this without clicking the link in the email and only using the redemption code
thank you in advance for all help
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