Attributes Malfunctioning

[customk1]

hey all,
i am having trouble attaching attributes to my products.
it seems to be a new error... as i have attached attributes in the past.
for example, right now i have color choices black and brown. i want to change them to black chestnut and tan. i can edit the attached attribute to the product and change it from brown to chestnut, but when i try to add an additional attribute for the tan color... it doesnt work.
in the 'attributes controller' page, about 1/2 way down where it says 'adding new attributes', there is nothing populated in the two columns 'option names' and 'option values'. even though i have many attributes created.

any ideas why the two columns are blank/empty?

[Absolute]

Stupid question, but do you have more than 1 language installed on your shop? It's a long shot, but top of my head, all I can think is that would happen if the attributes haven't been set up for the language you are currently using within the admin.

I take it that they do all show up still in the Option Names and Option Values page within the admin?

Absolute

[customk1]

thanks for your reply.
i only use english, both in my store and the admin. so, i dont think that is the issue.

i have created lots of attributes, and can still see them in the option values and option names. i also still see them when i ask to edit an attribute that has already been assigned... for example... a collar currently has black and brown assigned. i want to change the brown to chestnut. when i click on edit, i see the option values available of black, brown, chestnut and tan... so they are still there and available.. they just arnt showing in the "adding new attributes" area.

[jannz]

I'm also having problems -- or at least NOT understanding how the 'Attributes Controller' page works....although I'm new to ZenCart so I can't say that it worked before or not.

I just do NOT see any place to 'ADD' [associate] the 'option name / values' to the product that is highlighted.

I see an 'insert' button which is I presume to insert characteristics [attributes] like the 'price', 'weight' etc for an option value -- but it doesn't seem to do anything. I still have the "No attributes Defined for Product ID#4" message in the title.

I followed the tutorial at https://www.zen-cart.com/tutorials/index.php?article=57 but it doesn't seem to correlate to the screen that I'm looking at.

Can someone point me in the right direction?? I must be missing something.

Many thanks...
Jann

[jannz]

OK - I found another tutorial which seems to be what I needed:

http://www.zen-cart.com/wiki/index.p...tes_Controller

[customk1]

ok, so i took some screen shots, as i am still having this issue... ANY help is appreciated of course...

1st screen is the issue.. note the red arrow... NOTHING in the attributes selector area:


2nd and 3rd screens are just to show that i do indeed have attributes already created, that show in the other screens.



any thoughts on the issue?

[Rik]

If I remember correctly, the use of special html characters like " and ? in the option naming stops the correct display in the attribute controller.

[customk1]

i'll try editing them out i guess... but they have been like that for months with no problem.

in the meantime, any other thoughts?

[customk1]

ok, so kudos and thanks to Rik for your input... apparently "s arent good for attributes.
as always, a mystery as to why it would work for months, and then stop working... thats the joy of web design and computers in general i guess.

i would like to ask if there is some sort of list of what are considered special html characters? dashes, quotes, question marks?