Results 1 to 4 of 4
  1. #1
    Join Date
    Aug 2009
    Posts
    5
    Plugin Contributions
    0

    Default Problem with PayPal when using IE8

    We are using Zen Cart v.1.3.8 along with Website Payments Pro.
    In IE8 when customers check out with Pay Pal and Pay Pal Express, they are taken to the Pay Pal log in page, asked to review info and click continue, then instead of an order conformation or being shown step 2 in the check out process, they are shown our log in page with no record of their cart. The check out process works as it should in all other browsers I have tried. IE8 in compatibilty mode, Firefox, Chrome, Safari all work fine. Any help as to where to look for the error would be appreciated. Let me know if more info is needed.

  2. #2
    Join Date
    Aug 2009
    Posts
    5
    Plugin Contributions
    0

    Default Re: Problem with PayPal when using IE8

    I believe I have fixed the problem. I changed the "check user agent" setting to off. My assumption was that Zen Cart did not recognize ie8 as a valid user agent. Is this valid logic?

  3. #3
    Join Date
    Jan 2004
    Posts
    58,263
    Blog Entries
    3
    Plugin Contributions
    106

    Default Re: Problem with PayPal when using IE8

    As with all of the settings in Admin->Configuration->Sessions, leaving settings at their default settings is the best choice unless you have a clear specific reason for doing otherwise.

    There is almost no reason to ever turn the "check user agent" option on. Changing that and other settings in that screen almost always causes undesirable results.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #4
    Join Date
    Jan 2010
    Posts
    16
    Plugin Contributions
    0

    Default Re: Problem with PayPal when using IE8

    Quote Originally Posted by joebadd View Post
    I believe I have fixed the problem. I changed the "check user agent" setting to off. My assumption was that Zen Cart did not recognize ie8 as a valid user agent. Is this valid logic?
    Where do i find this 'check user agent' setting?

 

 

Similar Threads

  1. Paypal "item Name" Problem in paypal reports
    By r4fdud in forum Built-in Shipping and Payment Modules
    Replies: 19
    Last Post: 4 Mar 2009, 02:42 AM
  2. Basic paypal IPN problem...doesn't show the item name on paypal
    By sunny747 in forum Built-in Shipping and Payment Modules
    Replies: 9
    Last Post: 5 Jan 2008, 06:38 AM
  3. Problem with Paypal IPN
    By arth in forum Built-in Shipping and Payment Modules
    Replies: 15
    Last Post: 27 Aug 2007, 10:24 PM
  4. Paypal IPN problem
    By Eizual in forum Built-in Shipping and Payment Modules
    Replies: 3
    Last Post: 14 Aug 2007, 08:12 PM
  5. Replies: 2
    Last Post: 20 Feb 2007, 07:40 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •