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  1. #1
    Join Date
    Jan 2010
    Posts
    6
    Plugin Contributions
    0

    Default My admin: You entered the wrong username or password.

    Hi, I've installed Zencart via my host and I can navigate the default store.

    When I go to mydomain/zencart/admin and try to log in I see the message 'You entered the wrong username or password'.

    I have reset the password, but the new one emailed to me does the same thing. I assume the fact that it emailed me a new password means I am trying to log in using the correct email address?

    I'm a complete beginner at this I'm afraid so I'd appreciate any pointers (as dumb as you can make them) to what I should try.

    If it helps, this will be a very basic store with all payments being processed by PayPal, so I'm hoping that means I won't need to get involved with any complex security technologies?

    Many thanks
    ZenCart version 1.3.8 provided and installed via www.quadrahosting.com.au 'EasyApp'

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    18,138
    Plugin Contributions
    2

    Default Re: My admin: You entered the wrong username or password.

    Generally, you wouldn't use an email address as your admin login name.

    Try #2 here:

    http://tutorials.zen-cart.com/index.php?article=2

  3. #3
    Join Date
    Jan 2010
    Posts
    69
    Plugin Contributions
    0

    Default Re: My admin: You entered the wrong username or password.

    I had this problem also and I reinstalled. Not sure how it was fixed on the second install. But after the second install I had immediate access to the admin site. Now I have a new problem.

  4. #4
    Join Date
    Jan 2010
    Posts
    6
    Plugin Contributions
    0

    Default Re: My admin: You entered the wrong username or password.

    Quote Originally Posted by stevesh View Post
    Generally, you wouldn't use an email address as your admin login name.
    You are right, turns out my admin login 'email address' was actually just 'admin'

    This is going to be a long slow road isn't it...

    Thank you
    ZenCart version 1.3.8 provided and installed via www.quadrahosting.com.au 'EasyApp'

  5. #5
    Join Date
    Dec 2009
    Location
    Sarajevo
    Posts
    80
    Plugin Contributions
    0

    Default Re: My admin: You entered the wrong username or password.

    Quote Originally Posted by stevesh View Post
    Generally, you wouldn't use an email address as your admin login name.

    Try #2 here:

    http://tutorials.zen-cart.com/index.php?article=2
    Thnx! This post helpedme a lot
    MY Website
    The best of the best: Zen Cart

 

 

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