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  1. #1
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    Default Sales tax not being charged via Paypal

    I am running ZenCart 1.38a.

    I have made a sale to a UK client. The product is set up as a UK sale subject to UK sales tax. When one checks out (I've tried it) the UK sales tax is added to the total. However, the amount received via PayPal is the NET amount. No sales tax has been added. Tax is set up under Order Total config menus. Prices are displayed net of tax.

    Any ideas?

    There is another error which may have something to do with this. I am getting a currency mismatch error in the debug info sent to me.

    Are these two things related?

    Any help much appreciated.

  2. #2
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    Default Re: Sales tax not being charged via Paypal

    Quote Originally Posted by enquirer66 View Post
    There is another error which may have something to do with this. I am getting a currency mismatch error in the debug info sent to me.

    Are these two things related?
    Impossible to tell without actually seeing the details.
    .

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  3. #3
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    Default Re: Sales tax not being charged via Paypal

    This is the link to the site. Let me know if you need anything further. Thank you very much for your help. http://tinyurl.com/ydjx9wc

  4. #4
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    Default Re: Sales tax not being charged via Paypal

    A link to the website won't show me the contents of your debug messages.
    .

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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: Sales tax not being charged via Paypal

    Full debug here - obviously I've changed a couple of the details e.g. name etc. No tax coming through for some reason.

    IPN Message ID# xxxxxxxxxxxxxx
    Transaction ID #xxxxxxxxxxxxxx

    mc_gross=103.60
    &protection_eligibility=Ineligible
    &address_status=confirmed
    &item_number1=obu100
    &payer_id=FZJMAEvf4JG7Q
    &tax=0.00
    &address_street=address
    &payment_date=03:31:04 Jan 15, 2010 PST
    &payment_status=Pending
    &charset=windows-1252
    &address_zip=XX2 CC3
    &mc_shipping=0.00
    &mc_handling=0.00
    &first_name=name here
    &mc_fee=3.72
    &address_country_code=GB
    &address_name=name here
    &notify_version=2.8
    &custom=
    &payer_status=unverified
    &address_country=United Kingdom
    &num_cart_items=1
    &mc_handling1=0.00
    &address_city=city
    &verify_sign=Ae-XDUZtghwaCSsmGO9JpO11K7P1AHL22MSAt-JjlEt.F0ktP893.aku
    &payer_email=their@email
    &mc_shipping1=0.00
    &tax1=0.00
    &contact_phone=34567890
    &txn_id=fdrersdsdc
    &payment_type=instant
    &last_name=theirname
    &address_state=address
    &item_name1=Fee
    &receiver_email=my@email
    &payment_fee=
    &quantity1=1
    &receiver_id=48EV9GxxFAUUU
    &pending_reason=paymentreview
    &txn_type=cart
    &mc_gross_1=103.60
    &mc_currency=GBP
    &residence_country=GB
    &receipt_id=1863-5283-3723-2844
    &transaction_subject=
    &payment_gross=

  6. #6
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    Default Re: Sales tax not being charged via Paypal

    I don't see any "currency mismatch" message there.

    If you're using PayPal Website Payments Standard, as the above content suggests, then if you have debug mode enabled, you'll get either about 15 emails or 3 files for each transaction. I strongly advise against the emails because they don't get sent "in order", and are all just tiny snippets. Using debug-to-file is much more useful. But, it means you have to actually take the time to grab the log files via FTP.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
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    Default Re: Sales tax not being charged via Paypal

    Good idea I'll stop running the emails - FTP no prob. What about the tax not showing up? What could cause this?

  8. #8
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    Default Re: Sales tax not being charged via Paypal

    Without seeing full logs, I can't respond.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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