My Media Manager uploads fail

**thesoundsmith** · 23 Jan 2010, 09:09 PM

When I try to upload files via Media Manager, the message 'sending request to zencart' etc. appears, like it does when fiels DO upload. Only after waiting several minutes (time enough to have loaded the file) the screen goes back to the Media Manager overview window and the file was NOT added to the collection. Media is MP3, media type is MP3, why will it not succeed? Other (and larger) fioles have successfully uploaded many times.

What am I doing wrong?

**thesoundsmith** · 26 Jan 2010, 12:13 AM

I can create the download links and files fine (files on Download) but Media Mgr upload continues to refuse the files. What causes this?

**thesoundsmith** · 28 Jan 2010, 06:13 PM

??? Anybody out there? Am I such a terrible person?

**rcrosier** · 14 Nov 2010, 06:29 PM

Hello... I was just working with this, and I think I figured out why media does not upload. If your files have a ".MP3" extension, and your media types are only ".mp3" (lower case), they won't upload or show up in the clips attached to the item. Add another media type "MP3" with an extension of ".MP3" (upper case", and then try to upload, matching the case exactly to your file(s).