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  1. #1
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    Default USPS Module unable shipping quote

    I am using ZenCart 1.3.8a and I have looked everywhere for an answer to my problem. For some reason I cannot use the USPS shipping module. I have it all set up with USPS and I am in Production Mode (I even verified this), but I keep getting this error message:

    We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.
    If you prefer to use USPS as your shipping method, please contact us for assistance.
    (Please check that your Zip Code is entered correctly.)
    I set it to debug mode and I get emails with the following:

    <?xml version="1.0"?>
    <Error><Number>-2147219085</Number><Source>Rate_Respond.DomesticRatesV2;SOLServerRates.Rate_Respond</Source><Description>Invalid XML Element cannot be empty according to the DTD/Schema.
    </Description><HelpFile></HelpFile><HelpContext>1000440</HelpContext></Error>
    Now as I am typing this I just got another debug email that says something different than the 10 or so I got before:

    <Error>
    <Number>80040b1a</Number>
    <Description>Authorization failure. You are not authorized to connect to this server.</Description>
    <Source>UspsCom:oAuth</Source>
    </Error>
    I get this message after I verified with USPS that I am on the Production Server. So I have no idea what is going on now.

  2. #2
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    Default Re: USPS Module unable shipping quote

    I realized I had added the patch wrong. I did it correctly now, but am still getting the same message when checking out. I also still get the same debug emails.

  3. #3
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    Default Re: USPS Module unable shipping quote

    Please make sure that:

    1 you download the latest version of USPS January 4, 2010 from:
    http://www.zen-cart.com/forum/showthread.php?t=144992

    NOTE: There have been updates to it

    2 Make sure that you Write down your current settings for USPS in the Modules ... Shipping ... USPS

    3 Make sure that you do a REMOVE on the USPS shipping module

    4 Next, FTP the new USPS shipping module to the server

    5 Now, INSTALL the new USPS shipping module to the server

    6 Then, EDIT and reconfigure the USPS shipping module with your settings

    See if it is working ...

    If not, Go to the Tools ... Developers Tool Kit ... and do a search on:
    usps.php

    What is the version number line that you see?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  4. #4
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    Default Re: USPS Module unable shipping quote

    I did as you said (I was using a previous version of the patch) and it still does not work. So I tried to do the second part but I am not sure exactly what you mean about using the Developers Tool Kit. You can't search a certain file through there. Anyway I looked at the file on my hosting and it says

    * @version $Id: usps.php 15170 2010-01-04 20:12:08Z ajeh $

    and I got this email

    <Error>
    <Number>80040b1a</Number>
    <Description>Authorization failure. You are not authorized to connect to this server.</Description>
    <Source>UspsCom:oAuth</Source>
    </Error>
    Could it be that when I verified with USPS that it was production mode that they took me out of production mode? Those emails started appearing after I verified with them that I was in production mode.

  5. #5
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    Default Re: USPS Module unable shipping quote

    That is not the last one released ...

    The current release is on post #3 at:

    and should read:
    Code:
     * @version $Id: usps.php 15202 2010-01-09 21:31:35Z ajeh $
    and read post #4 for changes for inconsistencies in the USPS calculation on ounces between National and International number of digits ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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  6. #6
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    Default Re: USPS Module unable shipping quote

    I have done all that now and the version listed is correct and I still have the same problems.

  7. #7
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    Default Re: USPS Module unable shipping quote

    Call USPS and make sure, even if you did it before, that your USER ID has been activated for the Production Server ...

    They are open until 11:00PM EST ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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  8. #8
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    Default Re: USPS Module unable shipping quote

    I checked it again today, before I was going to call and now it is working. That is very strange. Thank you very much for all the help!

  9. #9
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    Default Re: USPS Module unable shipping quote

    Thanks for letting us know that this is working for you now ...

    USPS has been having some very odd issues where it may work for one site but not for another ...

    The issues are very irregular and may last for a few seconds to a few hours ...

    Some sites I have tested on I will go to the shipping estimator or checkout and have the error and then just retry and it will be fine ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

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