Whoops! Your session has expired - Paypal Express

[DrByte]

So I take away from this that all is working fine UNLESS the time interval exceeds ??? value

Perhaps. I've not been able to replicate the situation with any consistency, so can't confirm or deny your theory.
As they say in the laboratory ... more data required.

[kobra]

As they say in the laboratory ... more data required.

In out laboratory - - We just had another beer!!

[tcho1120]

hi, dr.byte
I narrowed down the problem a bit and it seems like the session will be gone after the first time you add a product to cart.

you will get the error message "whoops, your session has expired!" if you follow the steps below:
1. add a product to cart and go to the checkout page
2. click on "paypal checkout"
3. log in to your paypal account
4. click submit and it will show the error message when you get redirected to the site

However, you will be able to go to the step 2 of the payment process and successfully place an order using paypal. My hosting company is network solutions and I have spent numerous hours on the paypal checkout thing


I also found another problem with the ez-page:
you will also get "Page not found":
1. add a product to cart and go to the checkout page
2. click on the home link in the menu bar
3. page not found will be shown with the zenid attached to the url. it works fine without the zenid though

Please help

Thanks



Tony

[DrByte]

My hosting company is network solutions

I'm sorry to hear that.
You won't be able to use SSL reliably there. At least, not with Zen Cart.

[tcho1120]

I'm sorry to hear that.
You won't be able to use SSL reliably there. At least, not with Zen Cart.

Hi dr byte

can you explain alittle bit more why its not reliable?
Thanks
Posted via Mobile Device

[DrByte]

Do a forum search for "netsol", or their full name, to read about the problems.
Here's one to whet your appetite: http://www.zen-cart.com/forum/showth...ghlight=netsol
Otherwise we're digressing this thread off topic.

[tcho1120]

Thanks DrByte
I did a search and it seems like people are only having problem if they used the NetSol shared SSL. I bought my own SSL Certificate so I don't have the problems discussed in the other threads though.

One question, how does the zenId gets created? I suspect everything is caused by the zenid or the base url. What if i force the base url always pointing to the https instead of http?

Thanks

[kobra]

What if i force the base url always pointing to the https instead of http?

Htere is no real need for this and all it does is S L O O O W shopping down because every page must not only be assembled but then encrypted at the server and un-encrypted by the requesters browser

[tcho1120]

the thing is that the error message "whoops, your session has expired" will only happen the first time. It won't happen again if you add the item to your cart and do the paypal express checkout again. Something strange is going on. Have you experienced it before?

my client site: http://www.xtendpackaging.com/shop

Thanks




Tony

[simonbbc]

Ok here is plenty of detail for you, I hope....

You will get the error message "whoops, your session has expired!"

A If you use IE8 and if you follow the steps below:
1. add a product to cart and go to the checkout page
2. click on "paypal checkout"
3. log in to a paypal account
4. click submit and it will show the error message when you get redirected to the site

This will happen no matter how many times you try to complete checkout... follwoing the steps above..
It will work fine in FF or other browsers and seems to be when the site is viewed with a fairly high security, this is loosing us alot of business but in the meantime I would like to get a message on the timeout page that displays in IE so that we can notify the customer that they are not going mad but any changes I make to /includes/languages/english/ don't seems to show in IE this may be my fault or a cache issue but is this the right place for this change to start with

AND

Can you think of any reason why this could be an issue....
I'm guessing it is to do with the zenID not being sent back in some way from Paypal once it has finished doing it's job...

This seems to be a much talked about issue and upping or playing about with the security level to stop cross domain cookies etc seems to bring it about for me or even viewing the site in compatibility mode does too...

I hope you can shed a bit of light on this or even come up with a workable solution so that customers don't just get P'd off and go to another site to buy from them.....

I hope this helps

Simonbbc