Linkpoint API Issue

[ffemtshok]

Good morning! I am having similar issues as have come up here before however I am not able to find a solution thus far.

I just switched from godaddy to hostmonster for my zen cart setup so that I can start using the Linkpoint API for the first time (godaddy will not open port 1129 for me).

All is installed, however whenever I run a card in both test and live mode, I get "Communication Result: 7 - couldn't connect to host"

Here is what I have done:

-Contacted the host server and ensured they had port 1129 open for bidirectional TCP communication

-Ran the curl tester with good result:
Array
(
[url] => "http://www.zen-cart.com/testcurl.php"
[content_type] => text/html
[http_code] => 200
[header_size] => 275
[request_size] => 212
[filetime] => -1
[ssl_verify_result] => 0
[redirect_count] => 0
[total_time] => 0.640131
[namelookup_time] => 0.513121
[connect_time] => 0.573196
[pretransfer_time] => 0.573208
[size_upload] => 37
[size_download] => 2183
[speed_download] => 3410
[speed_upload] => 57
[download_content_length] => 2183
[upload_content_length] => 0
[starttransfer_time] => 0.639244
[redirect_time] => 0
)

-ran curl test to linkpoint with this result:
Array
(
[url] => "https://secure.linkpt.net:1129/LSGSXML"
[content_type] =>
[http_code] => 200
[header_size] => 40
[request_size] => 175
[filetime] => -1
[ssl_verify_result] => 0
[redirect_count] => 0
[total_time] => 0.491019
[namelookup_time] => 0.223015
[connect_time] => 0.264889
[pretransfer_time] => 0.430619
[size_upload] => 37
[size_download] => 280
[speed_download] => 570
[speed_upload] => 75
[download_content_length] => 280
[upload_content_length] => 0
[starttransfer_time] => 0.490905
[redirect_time] => 0
)



Malformed or unrecognized request. EOF

-reinstalled the linkpoint api module

-reinstalled the xxxxxxx.pem file

-ensured that xxxxxxx.pem equals the merchant id number

-ran the debug on multiple transaction attempts with this result:
Linkpoint Debug Data - FAILURE
Jun-13-2010 10:24:17
=================================

Communication Result: 7 - couldn't connect to host

Response Code: <

Sending to Gateway:
result = LIVE
oid = 1279-651hAq
ip = 71.xxx.xxx.181
ponumber =
subtotal = 0.01
tax = 0
shipping = 0.00
chargetotal = 0.01
cardnumber = ******
cardexpmonth = 11
cardexpyear = 12
cvmindicator = provided
cvmvalue = ******
userid = 1
customerid = 1
name = John Doe
company =
address1 = 44 Main Street
address2 =
city = Hebron
state = Connecticut
country = US
phone = 8605554919
email = [email protected]
addrnum = 44 Main Street
zip = 06248
sname = John Doe
saddress1 = 44 Main Street
saddress2 =
scity = Hebron
sstate = Connecticut
szip = 06248
scountry = US
comments = Website Order
items = Array
(
[1] => Array
(
[id] => 285
[description] => TEST PRODUCT
[quantity] => 1
[price] => 0.01
)

)

ordertype = SALE
host = secure.linkpt.net
port = 1129
keyfile = /home2/codeoneu/public_html/includes/modules/payment/linkpoint_api/xxxxxxxxxxx.pem
configfile = 1001236430
transactionorigin = ECI
terminaltype = UNSPECIFIED


Result: proved>FAILURECould not connect.

Communication Result: 7 - couldn't connect to host
CURL info: Array
(
[url] => https://secure.linkpt.net:1129/LSGSXML
[content_type] =>
[http_code] => 0
[header_size] => 0
[request_size] => 0
[filetime] => -1
[ssl_verify_result] => 0
[redirect_count] => 0
[total_time] => 189.187031
[namelookup_time] => 0.186719
[connect_time] => 0
[pretransfer_time] => 0
[size_upload] => 0
[size_download] => 0
[speed_download] => 0
[speed_upload] => 0
[download_content_length] => -1
[upload_content_length] => -1
[starttransfer_time] => 0
[redirect_time] => 0
)

Using CURL Proxy: [proxy.shr.secureserver.net:3128] with Proxy Tunnel: Off

[DrByte]

Turn off the CURL proxy in Admin->Configuration->My Store->CURL Proxy Status, since that was for old GoDaddy-specific system requirements.

[ffemtshok]

I had been on the phone with customer service for about an hour with no luck when I got the above solution - sure enough, it worked PERFECTLY! Thank you very much, you have saved me much time and frustration!!!