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  1. #1

    Default Problem sending auto emails on Godaddy

    First let me say this, we are not switching from Godaddy.
    We are getting 'all' our emails when a customer orders bounced back with the following


    Sent from my Verizon Wireless BlackBerry

    -----Original Message-----
    From: Mail Delivery Subsystem <MAILER-DAEMON@p3nlhg184.shr.prod.phx3.secureserver.net>
    Date: Tue, 16 Feb 2010 14:19:17
    To: <jimcougar##########################>
    Subject: Returned mail: see transcript for details

    The original message was received at Tue, 16 Feb 2010 14:19:17 -0700
    from localhost.localdomain [127.0.0.1]

    ----- The following addresses had permanent fatal errors -----
    <jsdaniel@usa.net>
    (reason: 553 sorry, your mail was administratively denied. (#5.7.1))

    ----- Transcript of session follows -----
    .. while talking to relay-hosting.secureserver.net.:
    >>> MAIL From:<jimcougar##########################> SIZE=2725
    <<< 553 sorry, your mail was administratively denied. (#5.7.1)
    501 5.6.0 Data format error


    Godaddy says this is a Zen-Cart problem.

    E-Mail Transport Method is set to PHP

    This has worked before we moved to Godaddy.
    Beau

  2. #2
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    Default Re: Problem sending auto emails on Godaddy

    This has worked before we moved to Godaddy.
    "Godaddy says this is a Zen-Cart problem." I would think that this is their copout..
    If you know that it functioned somewhere else - How is it a ZenCart issue?

    Ask them what in the ZenCart setup is causing this - if they are so sure that it is - they should know why

    That looks to be an MTA message which is not controlled by ZenCart
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  3. #3

    Default Re: Problem sending auto emails on Godaddy

    What does MTA stand for?
    Beau

  4. #4
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    Default Re: Problem sending auto emails on Godaddy

    mail transfer agent - - or specifically the mail server
    Try using the developers tool box ans searching for "administratively denied"
    You will not find this in the ZenCart files
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  5. #5

    Default Re: Problem sending auto emails on Godaddy

    thanks for the support but I've found one other posting where the same type of error so I'd really like some help understanding just what it is telling me before I go to the mat with godaddy. Can anyone out there help in understanding just what is happening and possible ways to get it fixed.
    Beau

  6. #6
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    Default Re: Problem sending auto emails on Godaddy

    Zen-Venom Get Bitten
    Get Your Business Found

  7. #7
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    Default Re: Problem sending auto emails on Godaddy

    E-Mail Transport Method is set to PHP
    I believe that at NoDaddy you need to set this to SMTP
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