NMI payments: missing order comments

[DrByte]

Is the comment just a blank line? If so, then that would explain why you see nothing other than blank space.

[Ajeh]

The Order display listing only shows the Yellow icon and, if the order is clicked on, you will see the word: Comment ... the actual comments themselves do not display on the right panel ...

Do you see the Comments when you edit the Order?

[510ego]

on 1.50 i am getting the same thing (i think) customer places an order, places 'comments' in the comment box ie: "i would like my free one to be..." in 1.39h it's 'customer comments' came in the order confirmation to "admin@MY_SITE.COM" and the colored icon would be on the order line that the customer indicated a comment. my first 6 orders using 1.50 did no such action, and my customers (4 out of 6 of them) made comments on the order.

site is http://510ego.com zen-cart v1.50 using abbington-mega template.

please just indicate the file to modify, fix(manually debug) or find the on/off switch line.

thanks in advance

[510ego]

MY_ADMIN/includes/languages/english/orders.php

Line #19 : define('TABLE_HEADING_COMMENTS', 'Comments');

Line #59 : define('ENTRY_NOTIFY_COMMENTS', 'Append Comments:');

Line #79 : define('EMAIL_TEXT_COMMENTS_UPDATE', '<em>The comments for your order are: </em>');

Line #117 : define('TABLE_HEADING_CUSTOMER_COMMENTS', 'Customer<br />Comments');

Line #118 : define('TEXT_COMMENTS_YES', 'Customer Comments - YES');

Line #119 : define('TEXT_COMMENTS_NO', 'Customer Comments - NO');

i believe that line 117 should read:
Line #117 : define('TABLE_HEADING_CUSTOMER_COMMENTS', 'Customer Comments');

could someone check this please?

[kobra]

Customer<br />Comments displays as

Customer
Comments

Instead of

Customer Comments

[510ego]

you have helped me greatly in the past. customers comments are not getting into the order confirmation sent to "admin@MY_SITE.com" nor are they saved where i can see them. where can i edit the code to get the customer comment on the order checkout? should i check the coding on the payment module? thanks v1.50 abbington_mega nmi payment module (from nmi website).

[510ego]

could be here? MY_ADMIN/orders.php


Line #890 :

<td class="dataTableContent" align="center"><?php echo (zen_get_orders_comments($orders->fields['orders_id']) == '' ? '' : zen_image(DIR_WS_IMAGES . 'icon_yellow_on.gif', TEXT_COMMENTS_YES, 16, 16)); ?></td>

Line #962 : // indicate if comments exist

Line #963 :

$orders_history_query = $db->Execute("select orders_status_id, date_added, customer_notified, comments from " . TABLE_ORDERS_STATUS_HISTORY . " where orders_id = '" . $oInfo->orders_id . "' and comments !='" . "'" ); 

Line #965 :

$contents[] = array('align' => 'left', 'text' => '<br />' . TABLE_HEADING_COMMENTS); 

line 962 is // in the start of the line, does that not mean "ignore" or is there some bug in these lines?

or line 963 (removed last ")

Line #963 :

$orders_history_query = $db->Execute("select orders_status_id, date_added, customer_notified, comments from " . TABLE_ORDERS_STATUS_HISTORY . " where orders_id = '" . $oInfo->orders_id . "' and comments !='" . "' ); 

Where ' or " may be misplaced.??

[510ego]

found out it has to be a line missing from the processing gateway module. tested "money order" module and it worked perfectly...so if anyone else runs into the same issue. test in "money order" mode.

has nothing to do with zen-cart or template!!

[kobra]

found out it has to be a line missing from the processing gateway module. tested "money order" module and it worked

Glad you have located the culprit

[510ego]

prosessor nmi does not support comments in zen-cart. is there any way to add a line in their code to get the comments? ideas? (i added a line to customers using credit/debit cards to e-mail comment to me)