3d Secure and cardinal centinel

[waddtown]

They must have done something cardinal end as mine now works and I no longer get the 4243 error

[waddtown]

Thanks Dr Byte, I've enabled switch and got past that screen but then it says in red

We were not able to process your order. Please select an alternate payment method, or contact the store owner for assistance. ( 7 )
I then receive an email which says

We were not able to process your order. Please select an alternate payment
method, or contact the store owner for assistance. ( 7 [Field format error:
12000-Transaction is not compliant due to missing or invalid 3D-secure
authentication values]) -

Problem occurred while customer #19 -- My name was here -- was attempting
checkout.

This is refreshing unlike previous versions where the error message was hard to decipher At least the message tells me something about why it's failing and which customer had the problem, which is great.

Now, what's gone wrong with my 3ds?

Thanks again for all your help

Ned

I am having the exact same problem with maestro cards We were not able to process your order. Please select an alternate payment
method, or contact the store owner for assistance. ( 7 [Field format error:
12000-Transaction is not compliant due to missing or invalid 3D-secure
authentication values. Looking at the log it would appear that its not even going through to cardinal to perform the 3d secure bit. Any ideas why this is happening

[DrByte]

Yes, and I've got a fix that I've been testing for a couple days. Stay tuned.

[deathman2006]

Is there anymore news on this problem?
I have just implemented 3ds and am getting the 4243 error too

Centinel Response: 4243 Merchant unable to process transactions, Payment Initiative configuration not found

[DrByte]

See the note I posted yesterday.

[DrByte]

Again, see the notes I posted above, yesterday.

[waddtown]

Is there anymore news on this problem?
I have just implemented 3ds and am getting the 4243 error too

Centinel Response: 4243 Merchant unable to process transactions, Payment Initiative configuration not found

you need to contact cardinal and ask them to configure your account to use the Processor Module for zencart

[deathman2006]

i have contacted them, and now get past the 4243 error, but when i confirm order i get a 404 error.

Any ideas?

[deathman2006]

Its ok, all sorted. it was my mistake when i upgraded from 1.3.8 to 1.3.9a missed a line in filenames.php lol

[Nedward]

I think I may have blocked my own card, because of all the failed transactions. Will have to phone my bank to get it sorted. lol.

Nedward