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  1. #21
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    Feb 2005
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    Default Re: 3d Secure and cardinal centinel

    They must have done something cardinal end as mine now works and I no longer get the 4243 error

  2. #22
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    Default Re: 3d Secure and cardinal centinel

    Quote Originally Posted by Nedward View Post
    Thanks Dr Byte, I've enabled switch and got past that screen but then it says in red

    We were not able to process your order. Please select an alternate payment method, or contact the store owner for assistance. ( 7 )
    I then receive an email which says

    We were not able to process your order. Please select an alternate payment
    method, or contact the store owner for assistance. ( 7 [Field format error:
    12000-Transaction is not compliant due to missing or invalid 3D-secure
    authentication values]) -

    Problem occurred while customer #19 -- My name was here -- was attempting
    checkout.

    This is refreshing unlike previous versions where the error message was hard to decipher At least the message tells me something about why it's failing and which customer had the problem, which is great.

    Now, what's gone wrong with my 3ds?

    Thanks again for all your help

    Ned
    I am having the exact same problem with maestro cards We were not able to process your order. Please select an alternate payment
    method, or contact the store owner for assistance. ( 7 [Field format error:
    12000-Transaction is not compliant due to missing or invalid 3D-secure
    authentication values. Looking at the log it would appear that its not even going through to cardinal to perform the 3d secure bit. Any ideas why this is happening

  3. #23
    Join Date
    Jan 2004
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    Default Re: 3d Secure and cardinal centinel

    Yes, and I've got a fix that I've been testing for a couple days. Stay tuned.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #24
    Join Date
    Apr 2010
    Location
    London, UK
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    Default Re: 3d Secure and cardinal centinel

    Is there anymore news on this problem?
    I have just implemented 3ds and am getting the 4243 error too

    Centinel Response: 4243 Merchant unable to process transactions, Payment Initiative configuration not found

  5. #25
    Join Date
    Jan 2004
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    Default Re: 3d Secure and cardinal centinel

    See the note I posted yesterday.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #26
    Join Date
    Jan 2004
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    274

    Default Re: 3d Secure and cardinal centinel

    Again, see the notes I posted above, yesterday.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #27
    Join Date
    Feb 2005
    Location
    UK
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    Default Re: 3d Secure and cardinal centinel

    Quote Originally Posted by deathman2006 View Post
    Is there anymore news on this problem?
    I have just implemented 3ds and am getting the 4243 error too

    Centinel Response: 4243 Merchant unable to process transactions, Payment Initiative configuration not found
    you need to contact cardinal and ask them to configure your account to use the Processor Module for zencart

  8. #28
    Join Date
    Apr 2010
    Location
    London, UK
    Posts
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    Default Re: 3d Secure and cardinal centinel

    i have contacted them, and now get past the 4243 error, but when i confirm order i get a 404 error.

    Any ideas?

  9. #29
    Join Date
    Apr 2010
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    Default Re: 3d Secure and cardinal centinel

    Its ok, all sorted. it was my mistake when i upgraded from 1.3.8 to 1.3.9a missed a line in filenames.php lol

  10. #30
    Join Date
    Mar 2007
    Posts
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    Default Re: 3d Secure and cardinal centinel

    I think I may have blocked my own card, because of all the failed transactions. Will have to phone my bank to get it sorted. lol.

    Nedward

 

 
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