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  1. 1 May 2010, 11:57 AM #1
    SoftCorpse
    SoftCorpse is offline Zen Follower
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    Default Send Email & Newsletter problem

    When I click on send in the newsletter section or "tools" > "send email" the page just continuosly says "loading..." and my site freezes up, it seems that the database or something gets overloaded, after a few minutes I get a message "CGI Timeout! The specified CGI application exceeded the allowed time for processing. The server has deleted the process.", is there a way to resolve or workaround this issue? I have around 2650 newsletter subscribers and 6350 customers and am unable to send out any email/newsletter at this point.

    Thanks.
  2. 1 May 2010, 01:27 PM #2
    mprough's Avatar
    mprough
    mprough is offline Totally Zenned
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    Default Re: Send Email & Newsletter problem

    Try turning off the audience in Configuration >> E-Mail Options >> Audience-Select Count Display

    ~Melanie
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  3. 1 May 2010, 04:41 PM #3
    SoftCorpse
    SoftCorpse is offline Zen Follower
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    Default Re: Send Email & Newsletter problem

    Thanks for the reply, however unfortunately it still does the same thing after disabling "Audience-Select Count Display".
  4. 2 May 2010, 06:57 AM #4
    DrByte's Avatar
    DrByte
    DrByte is offline Sensei
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    Default Re: Send Email & Newsletter problem

    I recommend you upgrade to v1.3.9
    ref: http://www.zen-cart.com/forum/showpo...7&postcount=12
    .

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  5. 3 May 2010, 03:38 AM #5
    SoftCorpse
    SoftCorpse is offline Zen Follower
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    Default Re: Send Email & Newsletter problem

    Thanks a bunch DrByte, that code worked ;)
 

 
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