we are having problem while processing american express cards for Canada based site. ( Other cards working fine ) it says transaction declined for all amex card.
Kindly help us
Thanks
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28 May 2010, 01:42 PM #1
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Amex not working in paypal website payment pro Canada
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28 May 2010, 01:44 PM #2
Obaa-san
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Re: Amex not working in paypal website payment pro
Have you enabled Amex in the Admin> Configuration> Credit Cards?
Please do not PM for support issues: a private solution doesn't benefit the community.
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28 May 2010, 03:14 PM #3
Support Team
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Re: Amex not working in paypal website payment pro
AMERICAN EXPRESS and Paypal Web Payments Pro Canada is NOT available at this time.
From what I am told there are rate issues that Paypal and Amex can not work out for Canada so they decided to not offer Amex with the WPP for Canadian merchants.Last edited by Qdixon; 28 May 2010 at 03:18 PM.
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31 May 2010, 11:02 AM #4
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Re: Amex not working in paypal website payment pro
Thanks for your reply support Team. But in this case most of the users enter their amex credit card numbers in direct payment option what we can do for this.
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31 May 2010, 11:15 AM #5
Sensei
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Re: Amex not working in paypal website payment pro
You can go to Admin->Configuration->Credit Cards, and turn off AmEx. That will cause customers to see a message stating that you don't accept that kind of card, rather than transaction declined.
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