Thanks for the response. I haven't edited the table values yet but I haven't found a way to zero out a customer's gift voucher amount using the admin pages yet. I understand that we can manage gift certificates but can we manually clear GV amounts? I have a couple of customers purchase gift vouchers as products online and they couldn't figure out to send the vouchers to themselves to get the codes to write on a printed gift certificate and at the time I didn't realize that is what they had to do. I manually created gift certificate codes which they have now used but they still have GV amounts which need to be deleted.
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